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Gerald Bryant Location
Atlanta, GA, US
Gerald Bryant Work
Senior Technical Support Engineer @ (March 2026 - Present)
Technical Support Engineer @ (July 2022 - March 2026)
Technical Support Supervisor @ (December 2019 - July 2022)
Senior Technical Support Analyst @ (June 2018 - December 2019)
Technical Support Analyst @ (May 2017 - June 2018)
Customer Service Specialist @ (June 2012 - May 2017)
Gerald Bryant Education
CUNY School of Professional Studies
Bachelor's degree (Information Systems Technology)
2020-2025
Georgia State University
Coursework completed (Computer Science)
2015-2019
Pace University - Seidenberg School of Computer Science and Information Systems
Master of Science (Computer Science)
2026
Gerald Bryant Skills
API Testing
Administration
Amazon Web Services (AWS)
Analytics
Android
AngularJS
Anthropic Claude
Application Programming Interfaces (API)
Article Writing
Artificial Intelligence (AI)
Artificial Intelligence for Business
Artificial Intelligence for Design
Back-End Web Development
Bootstrap
C++
CX
Cascading Style Sheets (CSS)
Chat
ChatGPT
Cloud Computing
Computer Information Systems
Computer Science
Creative Ideation
Customer Relationship Management (CRM)
Customer Service
Customer Support
Cybersecurity
Data Engineering
Data Mining
Data Structures
Datadog
Engineering Support
Generative AI
Generative AI Tools
Grafana
GraphQL
HTML
HTML5
Java
JavaScript
Leadership
Live Chat
Management
MongoDB
Network Administration
Next.js
Node.js
OS X
Object-Oriented Programming (OOP)
OpenAI API
PHP
Product Support
Programming
Prompt Engineering
Python (Programming Language)
Quantum Computing
React.js
Regulatory Compliance
Representational State Transfer (REST)
Research Skills
Responsible AI
SQL
SQLite
Snowflake
Software Development
Software Project Management
Support
Support Management
Swift (Programming Language)
Team Leadership
Technical Assistance
Technical Support
Technology Services
Troubleshooting
Web Development
Writing
Zendesk
iOS
iOS Development
Gerald Bryant Summary
Gerald Bryant, based in Atlanta, GA, US, is currently a Senior Technical Support Engineer at Zendesk. Gerald Bryant brings experience from previous roles at Zendesk and Assurant. Gerald Bryant holds a 2020 - 2025 Bachelor's degree in Information Systems Technology @ CUNY School of Professional Studies. With a robust skill set that includes API Testing, Administration, Amazon Web Services (AWS), Analytics, Android and more. Gerald Bryant has 4 emails and 3 mobile phone numbers on RocketReach.
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