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Gerald Beaudet Location
Saint-Constant, QC, CA
Gerald Beaudet Work
Gestionnaire - Exploitation Du Service Client | Manager - Client Service Operations @ (April 2019 - Present)
Application Incident Analyst - Bell Business Markets @ (January 2008 - September 2011)
Problem Coordinator and Coordonateur De Problème @ (June 2011 - Present)
Client Manager | Contact Centre Services and Operations Ccso @ (January 2004 - January 2008)
Network Administrator @ (April 2004 - November 2004)
Systems Integrator @ (March 2003 - April 2004)
Senior Systems Integrator @ Decisif Software Solutions (October 2000 - February 2003)
Gerald Beaudet Education
Champlain College 1999-2000
Vanier College 1986-1988
Gerald Beaudet Skills
Technical Support
ITIL Certified
Contact Centers
Call Centers
Workforce Management
Call Center
Troubleshooting
Microsoft Certified Professional
Avaya
Cisco Technologies
Genesys
CTI
IEX
Networking
IEX TotalView v3 + v4
BMC Remedy Admin
Integration
Wellness
Self-confidence
Intrapersonal Skills
Team Motivation
Team Leadership
Personality Styles
Gerald Beaudet Summary
Gerald Beaudet, based in Saint-Constant, QC, CA, is currently a Gestionnaire - Exploitation Du Service Client | Manager - Client Service Operations at Bell. Gerald Beaudet brings experience from previous roles at Bell and Bce Elix. Gerald Beaudet holds a 1999 - 2000 Champlain College. With a robust skill set that includes Technical Support, ITIL Certified, Contact Centers, Call Centers, Workforce Management and more. Gerald Beaudet has 2 emails on RocketReach.
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