gerad Competitors

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.

Rasa is the agent building platform for AI product teams, enabling engineers and business teams to build, test, and ship agents together at speed. Enterprises across banking, insurance, telecom, healthcare, and retail use Rasa to create agents they can fully own, from customer service and voice to internal support. Teams can see exactly how every agent works, run it in their own environment, and make it as governable as each moment demands. And because Rasa slots into a team’s existing stack, new use cases reach customers sooner. Founded in 2016, Rasa is backed by Andreessen Horowitz, Accel, PayPal Ventures, StepStone Group, and Basis Set Ventures. Learn more at rasa.com.

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. It handles the tickets that every other support tool escalates, works on top of any existing helpdesk or as a standalone, with no migration required and no per-seat cost. There's no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. And unlike its competitors, Botpress doesn't charge for per-seat costs or AI usage. In 2025, Botpress raised a $25 million Series B round of funding led by investors like FRAMEWORK, Deloitte, HubSpot, and Inovia. Botpress has been deploying chatbots since 2017. The company is headquartered in Quebec.