Georges Moussa Email
Consulting Manager @ Accenture
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Georges Moussa Location
- Canada
Georges Moussa Work
- Consulting Manager @ (January 2022 - Present)
- Solutions Architect @ (August 2021 - January 2022)
- Solutions Architect @ (November 2018 - July 2021)
- Design Lead - Contact Center Practice @ (January 2015 - November 2018)
- Team leader - Contact Center Practice @ (November 2012 - October 2014)
- Contact Center Engineer @ (September 2009 - November 2012)
- Support Engineer @ (January 2009 - August 2009)
- Inspector @ (June 2007 - September 2007)
Georges Moussa Education
- Lebanese University - Faculty of Sciences
Master's degree (Computer Science)
2004-2008
Georges Moussa Skills
- Team Management
- Stakeholder Management
- Customer Service Management
- Customer Relationship Management (CRM)
- Quality Management
- Workforce Management
- Customer Experience
- Digital Transformation
- Agile
- Scrum
- PSM
- Salesforce.com
- Genesys Cloud
- Nice CXone
- Microsoft Azure
- Amazon Web Services (AWS)
- Contact Center Architecture
- Contact Center Transformation
- Google Dialogflow
- Cisco Technologies
- AI Agents
- Agile Methodologies
- Amazon Connect
- Cloud Computing
- Contact Center as a Service (CCaaS)
- Contact Centers
- Customer Service
- Generative AI
- Management
- Networking
- Pre-sales
- Project Management
- Prompt Engineering
- Solution Architecture
- Team Leadership
- Cisco Systems Products
- Call Center
- Data Center
- CCVP
- Cisco Call Manager
- VoIP
- Contact Center Optimization
- Network Design
- Telecommunications
- Communication
- Cisco Certified
- Cisco VoIP
- Contact Center Consulting
- UCCE
- Voice Over Ip Voip
- CCNA
- Contact Center Operations
- Telephony
- Wireless
- Pre Sales
- Call Centers
- Unified Communications
- Integration
- IT Solutions
- Voice Over Ip
Georges Moussa Summary
- Georges Moussa, based in Canada, is currently a Consulting Manager at Accenture. Georges Moussa brings experience from previous roles at LGS, an IBM Company, TD and Data Consult. Georges Moussa holds a 2004 - 2008 Master's degree in Computer Science @ Lebanese University - Faculty of Sciences. With a robust skill set that includes Team Management, Stakeholder Management, Customer Service Management, Customer Relationship Management (CRM), Quality Management and more. Georges Moussa has 2 emails on RocketReach.
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