Technical Support Specialist @ (March 2022 - January 2024)
George Hernandez Education
California State University San Marcos
Psychology (Research Methodology and Quantitative Methods)
2011-2015
George Hernandez Skills
AI Adoption
AI Agents
AI for Data Reporting
API Integrations
ASP.NET
Account Management
Account Relations
Bug Investigation
Business Process Analysis
Business Reviews
Change Management
Client Onboarding
Client Training
Confluence
Consulting
Contract Negotiation
Cross-functional Collaborations
Customer Communication
Customer Experience
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Retention
Customer Success
Customer Support
Documentation
Freshworks CRM
HubSpot
Jira
Knowledge Base Management
Presales Technical Support
Project Management
Relation Management
Report Writing
Reporting & Analysis
Requirements Gathering
Revenue & Profit Growth
Risk Management
Root Cause Analysis
SQL
SaaS Support
Software Implementation
Software Testing
Stakeholder Management
Strategic Planning
TeamSupport
Technical Support
Ticket Management
Trello
Troubleshooting
Upselling
User Adoption
Zoho Desk
George Hernandez Summary
George Hernandez, based in San Diego, CA, US, is currently a Relationship Manager at SmartSearch. George Hernandez brings experience from previous roles at SmartSearch. George Hernandez holds a 2011 - 2015 Psychology in Research Methodology and Quantitative Methods @ California State University San Marcos. With a robust skill set that includes AI Adoption, AI Agents, AI for Data Reporting, API Integrations, ASP.NET and more. George Hernandez has 2 emails on RocketReach.
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