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George Botros Location
Kraków, PL
George Botros Work
User Experience Global Service Owner @ (January 2025 - Present)
Global Employee Experience Service Line Product Owner and End User Support offer Lead @ (January 2020 - February 2025)
Head of Eastern Europe End User Services Managed Services solutions @ (January 2017 - April 2022)
Senior Global Service Solution Manager @ (January 2014 - December 2016)
Global Solution Specialist and Global Solution Architect @ (April 2009 - December 2013)
Customer Service Advisor with in an American Service Desk @ (July 2007 - March 2009)
International Sales Consultant @ Egroup Connections (August 2006 - May 2007)
Sales and Marketing Analyst @ NOS Communications (February 2004 - June 2006)
George Botros Education
Uniwersytet Ekonomiczny w Krakowie
B.A (International Business)
2006-2009
Helwan University Cairo
(Management Information Systems)
2002-2006
George Botros Skills
ITIL
IT Service Management
Outsourcing
Service Management
Service Desk
Incident Management
Pre-sales
Change Management
Sla
IT Operations
IT Outsourcing
Solution Architecture
ITIL Certified
Service Improvement
Business Development
RFP
Service Delivery
IT Strategy
Enterprise Architecture
Process Management
Service Level Agreements Sla
Pre Sales
Service Level Agreements
George Botros Summary
George Botros, based in Kraków, PL, is currently a User Experience Global Service Owner at Capgemini. George Botros brings experience from previous roles at Capgemini. George Botros holds a 2006 - 2009 B.A in International Business @ Uniwersytet Ekonomiczny w Krakowie. With a robust skill set that includes ITIL, IT Service Management, Outsourcing, Service Management, Service Desk and more. George Botros has 3 emails on RocketReach.
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