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George Botros Location
Kraków, PL
George Botros Work
2025 -now User Experience Global Service Owner @
2020 -2025 Global Employee Experience Service Line Product Owner and End User Support offer Lead @
2017 -2022 Head of Eastern Europe End User Services Managed Services solutions @
2014 -2016 Senior Global Service Solution Manager @
2009 -2013 Global Solution Specialist and Global Solution Architect @
2007 -2009 Customer Service Advisor with in an American Service Desk @
2006 -2007 International Sales Consultant @ Egroup Connections
2004 -2006 Sales and Marketing Analyst @ NOS Communications
George Botros Education
Uniwersytet Ekonomiczny w Krakowie
B.A (International Business)
2006-2009
Helwan University Cairo
(Management Information Systems)
2002-2006
George Botros Skills
ITIL
IT Service Management
Outsourcing
Service Management
Service Desk
Incident Management
Pre-sales
Change Management
Sla
IT Operations
IT Outsourcing
Solution Architecture
ITIL Certified
Service Improvement
Business Development
RFP
Service Delivery
IT Strategy
Enterprise Architecture
Process Management
Service Level Agreements Sla
Pre Sales
Service Level Agreements
George Botros Summary
George Botros, based in Kraków, PL, is currently a User Experience Global Service Owner at Capgemini. George Botros brings experience from previous roles at Capgemini. George Botros holds a 2006 - 2009 B.A in International Business @ Uniwersytet Ekonomiczny w Krakowie. With a robust skill set that includes ITIL, IT Service Management, Outsourcing, Service Management, Service Desk and more. George Botros has 3 emails on RocketReach.
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