Geoffrey Odongo's Location
Kenya
Geoffrey Odongo's Work
- Customer Service Manager @ Branch International
- Operations Service Delivery Manager (Call Center) @ Horizon Contact Centers Ltd
- Billing, Collections and Lifecycle management @ Wananchi Group
- Team Lead Fiber - Operations @ Wananchi Group
Geoffrey Odongo's Education
- St. Paul's University
Bachelor of Business Administration (B.B.A.) (Business Administration, Management and Operations)
Geoffrey Odongo's Skills
- Operations Management
- Customer Service
- Strategic Communications
- Workforce Management
- Business Process Improvement
- Process Management
- Customer Satisfaction
- Management
- Customer Retention
- Customer Experience
Geoffrey Odongo's Summary
Geoffrey Odongo, based in Kenya, is currently a Customer Service Manager at Branch.co, bringing experience from previous roles at Horizon Contact Centers Ltd and Wananchi Group. Geoffrey Odongo holds a Bachelor of Business Administration (B.B.A.) in Business Administration, Management and Operations @ St. Paul's University. With a robust skill set that includes Operations Management, Customer Service, Strategic Communications, Workforce Management, Business Process Improvement and more, Geoffrey Odongo contributes valuable insights to the industry. Geoffrey Odongo has 1 email on RocketReach.
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