Geoff Layne Email
Head of Customer Insight and Strategy, HSBC UK (Interim) @ HSBC
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Geoff Layne Location
- St Albans, GB
Geoff Layne Work
- Head of Customer Insight and Strategy, HSBC UK (Interim) @ (September 2021 - Present)
- Head of Customer Insight @ (November 2015 - September 2021)
- Director @ Func-Emotion Ltd (May 2015 - November 2015)
- Head of Customer and Market Insight @ (June 2011 - March 2015)
- Head of Propositions and Insight - Business and Commercial Banking @ (January 2010 - June 2011)
- Head of Innovation – Corporate Banking @ (June 2008 - January 2010)
- Programme Manager - Strategy @ (January 2006 - June 2008)
- Senior Business Analyst - Corporate Banking @ RBS Group (June 2003 - June 2008)
- Senior Business Analyst @ RBS Group (January 2001 - January 2003)
- Product Manager @ 365 corporation (March 2000 - July 2001)
Geoff Layne Education
- Lancaster
BA (Hons) (Criminology & History)
1990-1993
Geoff Layne Skills
- Stakeholder Management
- Proposition Development
- Retail Banking
- Banking
- Relationship Management
- Customer Experience
- Business Strategy
- Payments
- Business Transformation
- Project Delivery
- Customer Insight
- Competitive Analysis
- Business Analysis
- Strategic Insights
- Problem Solving
- Information Analysis
- Customer Journey Mapping
- Segmentation
- Written & Oral Presentation Skills
- Change Management
- Internet Banking
- Marketing Communications
- Financial Risk
- Private Banking
- Risk Management
- Marketing Strategy
- Consumer Behaviour
- Financial Services
- Tenacious
- Oral & Written Communication Skills
- Product Innovation
- Driven By Results
- Experienced Business Analyst
- Product Managers
- Corporate Finance
- Highly motivated self-starter
- Customer Experience Management
- Customer Experience Transformation
- Service Delivery Management
- Competitive
- Programme Delivery
- Product Management
- Credit Cards
- Highly Motivated Self Starter
- Oral and Written Communication Skills
- Written and Oral Presentation Skills
Geoff Layne Summary
- Geoff Layne, based in St Albans, GB, is currently a Head of Customer Insight and Strategy, HSBC UK (Interim) at HSBC. Geoff Layne brings experience from previous roles at HSBC Commercial Banking, Func-Emotion Ltd, RBS and Royal Bank of Scotland. Geoff Layne holds a 1990 - 1993 BA (Hons) in Criminology & History @ Lancaster. With a robust skill set that includes Stakeholder Management, Proposition Development, Retail Banking, Banking, Relationship Management and more. Geoff Layne has 2 emails on RocketReach.
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