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Geoff Hardy Location
London, England, GB
Geoff Hardy Work
Lead Consultant @ (October 2011 - Present)
Contact Centre and Customer Service Consultant, Contact Centre Expert @ (March 2007 - October 2011)
Contact Centre Consultant @ (January 2004 - March 2007)
Customer Service Director @ (September 2002 - January 2004)
Customer Services Director @ NTL South (August 2001 - September 2002)
Operations Director Lease Group @ (January 1999 - January 2001)
Vice President Operations @ Avco Trust PLC (January 1997 - January 1999)
Senior Manager @ (July 1982 - November 1997)
Customer Service Director @
Project Manager and Marketing Manager @
Geoff Hardy Education
Durham University
Master Of Business Administration (Business Administration)
1990-1993
Institute of Bankers 1980-1983
London School of Economics
Bachelor Of Science (Economics)
1977-1980
Geoff Hardy Skills
Account Management
Banking
Business Analysis
Business Process Improvement
Business Transformation
Call Center
Call Centers
Change Management
Contact Centers
Customer Experience
Customer Service
Financial Services
Human Resources
Interim Management
Leadership
Management
Management Consulting
Outsourcing
Performance Improvement
Performance Management
Process Improvement
Program Management
Project Management
Public Sector
Service Delivery
Stakeholder Management
Strategy
Team Leadership
Team Management
Telecommunications
Training
Geoff Hardy Summary
Geoff Hardy, based in London, England, GB, is currently a Lead Consultant at Sysdoc. Geoff Hardy brings experience from previous roles at The Accord Partnership, Catalyst It Partners, Inquam and NTL South. Geoff Hardy holds a 1990 - 1993 Master Of Business Administration in Business Administration @ Durham University. With a robust skill set that includes Account Management, Banking, Business Analysis, Business Process Improvement, Business Transformation and more. Geoff Hardy has 1 emails on RocketReach.
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