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Geoff Hardy Location
London, England, GB
Geoff Hardy Work
2011 -now Lead Consultant @
2007 -2011 Contact Centre and Customer Service Consultant, Contact Centre Expert @
2004 -2007 Contact Centre Consultant @
2002 -2004 Customer Service Director @
2001 -2002 Customer Services Director @ NTL South
1999 -2001 Operations Director Lease Group @
1997 -1999 Vice President Operations @ Avco Trust PLC
1982 -1997 Senior Manager @
now Customer Service Director @
now Project Manager and Marketing Manager @
Geoff Hardy Education
Durham University
Master Of Business Administration (Business Administration)
1990-1993
Institute of Bankers 1980-1983
London School of Economics
Bachelor Of Science (Economics)
1977-1980
Geoff Hardy Skills
Leadership
Customer Experience
Banking
Business Transformation
Stakeholder Management
Human Resources
Call Center
Interim Management
Account Management
Telecommunications
Business Analysis
Public Sector
Team Management
Process Improvement
Team Leadership
Strategy
Financial Services
Management Consulting
Contact Centers
Program Management
Change Management
Training
Customer Service
Business Process Improvement
Management
Project Management
Outsourcing
Service Delivery
Call Centers
Performance Improvement
Performance Management
Geoff Hardy Summary
Geoff Hardy, based in London, England, GB, is currently a Lead Consultant at Sysdoc. Geoff Hardy brings experience from previous roles at The Accord Partnership, Catalyst It Partners, Inquam and NTL South. Geoff Hardy holds a 1990 - 1993 Master Of Business Administration in Business Administration @ Durham University. With a robust skill set that includes Leadership, Customer Experience, Banking, Business Transformation, Stakeholder Management and more. Geoff Hardy has 1 emails on RocketReach.
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