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Globally, in more than 100 top brands, Genii has been trusted to unleash the transformative power of Interaction Intelligence by unlocking the patterns hidden deep within their conversations to service, sell, retain clients and collect better. We help clients structure their customer interactions into actionable insights which serves as readily usable business and operational assets. Discover how you can use Interaction Intelligence to realise transformation in your business.

Website https://www.geniianalytics.com/
Revenue $7.8 million
Employees 82 (46 on RocketReach)
Founded 2013
Address The Forum, North Bank Lane, Century City,, Cape Town, Cape Town, Western Cape 7441, ZA
Phone +27 21 551 5307
Technologies
Industry Software Development, Advertising & Marketing, Information Technology, Business/Productivity Software, Interaction Analytics, Business Services, Media and Information Services (B2B), Customer Service Analytics, Artificial Intelligence, IQA: Intelligent Quality Assessments, Predictive Analytics, Performance Dashboards
Keywords Customer Service, Customer Insights, Customer Analytics, Voice Of Customer, Conversation Analytics, Sentiment Analysis, Text Analytics, Client Retention, Feedback Analysis, Social Listening, Sales Intelligence, Brand Monitoring, Predictive Analytics, Competitive Intelligence, Marketing Analytics, Market Research, Big Data Analytics, Data Analysis, Business Intelligence, Data-Driven Decisions
Competitors Tableau, Microsoft, Qlik, Looker, Domo, Sisense, IBM, SAP, BankOne, TIBCO Streaming +44 more (view full list)
SIC SIC Code 873 Companies, SIC Code 87 Companies
NAICS NAICS Code 541910 Companies, NAICS Code 5419 Companies, NAICS Code 54191 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies

Genii Analytics Questions

The Genii Analytics annual revenue was $7.8 million in 2026.

Nicola Jordaan is the CEO of Genii Analytics.

46 people are employed at Genii Analytics.

Genii Analytics is based in Cape Town, Western Cape.

The NAICS codes for Genii Analytics are [541910, 5419, 54191, 54, 541].

The SIC codes for Genii Analytics are [873, 87].

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