Genesis Centeno Email
Technical Consultant @ ADP Southeast Asia
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Genesis Centeno Location
- Valenzuela, NCR, PH
Genesis Centeno Work
- Technical Consultant @ (December 2016 - Present)
- Team Lead @ (November 2015 - January 2016)
- Team Lead @ (September 2014 - November 2015)
- Quality data analyst @ (August 2011 - September 2014)
- Resolutions Specialist – L2 Tech @ Stream Global Services (January 2011 - July 2011)
- After Call Feedback Surveyor @ Stream Global Services (July 2010 - December 2010)
- Case Management Reports analyst @ Stream Global Services (March 2010 - June 2010)
- Chat Agent and Outbound Agent @ Stream Global Services (January 2010 - February 2010)
- Chat Moderator and Workforce Management @ Stream Global Services (March 2009 - December 2009)
- Case Mentor @ Stream Global Services (October 2008 - March 2009)
- Case Controller - Assistant Team lead @ eTelecare Global Solutions (May 2008 - September 2008)
- Technical Support Representative @ eTelecare Global Solutions (July 2006 - May 2008)
- New hire trainer @ eTelecare Global Solutions (May 2007 - May 2007)
- Technical Customer Care Representative @ Convergys Philippines Services Corporation (November 2004 - March 2005)
Genesis Centeno Education
- AMA University
Bachelor of Science (BS) (Computer Science)
1996-2006 - University of Santo Tomas
Bachelor of Education (B.Ed.) (Computer Technology/Computer Systems Technology)
1994-1996 - Ateneo Graduate School of Business
Master of Business Administration (MBA)
2007
Genesis Centeno Skills
- Process Improvement
- Project Management
- Business Analysis
- SharePoint
- SQL
- Business Intelligence
- Business Objects
- Visio
- Requirements Analysis
- Analysis
- Program Management
- Databases
- Customer Satisfaction
- Training
- Team Management
Genesis Centeno Summary
- Genesis Centeno, based in Valenzuela, NCR, PH, is currently a Technical Consultant at ADP Philippines. Genesis Centeno brings experience from previous roles at Ingram Micro and Stream Global Services. Genesis Centeno holds a 1996 - 2006 Bachelor of Science (BS) in Computer Science @ AMA University. With a robust skill set that includes Process Improvement, Project Management, Business Analysis, SharePoint, SQL and more. Genesis Centeno has 1 emails on RocketReach.
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