Gene Dunn Email & Phone Number
Principal Engagement Manager @ ServiceNow
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Gene Dunn Location
- San Antonio, TX, US
Gene Dunn Work
- 2021 -now Principal Engagement Manager @
- 2020 -2021 IT Services Manager @
- 2016 -2020 Director, Enterprise Service Management @
- 2001 -2016 Information Technology Service Delivery Manager @
- 2013 -2016 Member @ Mecklenburg County ISTAC
- 1997 -2001 Infrastructure Services Manager @ Premier Systems Integrators
- 1997 -1997 System Administrator @
- 1995 -1996 Senior Consultant @
- 1994 -1995 System Administrator @
- 1989 -1994 IT Manager @ Reliance Electric
Gene Dunn Education
- Strayer University
(Information Systems)
2002-2004 - The University of Memphis
(Information Systems)
1994-1995 - University of North Carolina at Asheville
(Information Systems)
1989-1994
Gene Dunn Skills
- IT Service Management
- Service Delivery
- ServiceNow
- Incident Management
- ITIL
- IT Management
- IT Operations
- Operations Management
- Root Cause Analysis
- Disaster Recovery
- Problem Management
- Service Desk
- Change Management
- Release Management
- Continuous Improvement
- Sla
- Business Process
- Program Management
- IT Outsourcing
- ITIL Certified
- PMP
- Outsourcing
- IT Strategy
- Vendor Management
- Data Center
- Project Portfolio Management
- PMO
- Project Management
- Business Process Improvement
- Process Management
- HP
- Enterprise Software
- Management
- Leadership
- Service Management
- Service Improvement
- ISO 20000
- CMDB
- Client Delivery
- Data Center Operations
- Data Center Management
- IT Operations Management
- IT Infrastructure Operations
- IT Infrastructure Management
- Kepner-Tregoe
- Availability
- Service Delivery Management
- ITIL Process Implementation
- Infrastructure Management
- ITIL Process
- Kepner Tregoe
Gene Dunn Summary
- Gene Dunn, based in San Antonio, TX, US, is currently a Principal Engagement Manager at ServiceNow. Gene Dunn brings experience from previous roles at Lamb Weston, Vericast, HP Enterprise Services and Mecklenburg County ISTAC. Gene Dunn holds a 2002 - 2004 Strayer University. With a robust skill set that includes IT Service Management, Service Delivery, ServiceNow, Incident Management, ITIL and more. Gene Dunn has 2 emails and 4 mobile phone numbers on RocketReach.
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