Gene Dunn Email & Phone Number
Program Director @ ServiceNow
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Gene Dunn Location
- San Antonio, TX, US
Gene Dunn Work
- Program Director @ (September 2021 - Present)
- IT Services Manager @ (November 2020 - August 2021)
- Director, Enterprise Service Management @ (March 2016 - July 2020)
- Information Technology Service Delivery Manager @ (August 2001 - March 2016)
- Member @ Mecklenburg County ISTAC (January 2013 - February 2016)
- Infrastructure Services Manager @ Premier Systems Integrators (January 1997 - January 2001)
- System Administrator @ (January 1997 - January 1997)
- Senior Consultant @ (January 1995 - January 1996)
- System Administrator @ (January 1994 - January 1995)
- IT Manager @ Reliance Electric (January 1989 - January 1994)
Gene Dunn Education
- Strayer University
Information Systems
2002-2004 - University of Memphis
Information Systems
1994-1995 - University of North Carolina Asheville
Information Systems
1989-1994
Gene Dunn Skills
- IT Service Management
- Service Delivery
- ServiceNow
- Incident Management
- ITIL
- IT Management
- IT Operations
- Operations Management
- Root Cause Analysis
- Disaster Recovery
- Problem Management
- Service Desk
- Change Management
- Release Management
- Continuous Improvement
- Sla
- Business Process
- Program Management
- IT Outsourcing
- ITIL Certified
- PMP
- Outsourcing
- IT Strategy
- Vendor Management
- Data Center
- Project Portfolio Management
- PMO
- Project Management
- Business Process Improvement
- Process Management
- HP
- Enterprise Software
- Management
- Leadership
- Service Management
- Service Improvement
- ISO 20000
- CMDB
- Client Delivery
- Data Center Operations
- Data Center Management
- IT Operations Management
- IT Infrastructure Operations
- IT Infrastructure Management
- Kepner-Tregoe
- Availability
- Service Delivery Management
- ITIL Process Implementation
- Infrastructure Management
- ITIL Process
- Community Service
- ServiceNow Administration
- Technology Management
- Kepner Tregoe
Gene Dunn Summary
- Gene Dunn, based in San Antonio, TX, US, is currently a Program Director at ServiceNow. Gene Dunn brings experience from previous roles at Lamb Weston, Vericast, HP Enterprise Services and Mecklenburg County ISTAC. Gene Dunn holds a 2002 - 2004 Information Systems @ Strayer University. With a robust skill set that includes IT Service Management, Service Delivery, ServiceNow, Incident Management, ITIL and more. Gene Dunn has 2 emails and 4 mobile phone numbers on RocketReach.
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