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Gena Steele Location
Cedar Rapids, IA, US
Gena Steele Work
People Operations and Culture Manager @ (June 2026 - Present)
Recruiter and Retention Coordinator @ (November 2023 - June 2026)
Business Architect @ (August 2022 - July 2023)
Service Operations Analyst @ (May 2017 - August 2022)
Call Center Supervisor @ (August 2007 - May 2017)
Collections Specialist @ (October 2006 - August 2007)
Retention Specialist @ (July 2005 - October 2006)
Administrative Clerk @ (May 2003 - July 2005)
Gena Steele Education
Mount Mercy University
Bachelor of Arts - BA (Public Relations/Image Management)
2000-2002
Kirkwood Community College
Associate of Arts - AA (Multimedia/Public Relations)
1998-2000
Gena Steele Skills
Salesforce.com
Customer Service
Knowledge Management
Jira
Process Engineering
Management
System Automation
Service Operation
Coaching
Microsoft Office
Microsoft Excel
Data Analysis
Risk Assessment
Risk Management
Communication
Written Communication
Microsoft PowerPoint
Public Speaking
Microsoft Teams
Credit Reporting
Data Processing
Business Process Improvement
Visio
Business Process Mapping
Root Cause Problem Solving
Microsoft Outlook
Workday
Kaizen
Medallia
Citi Present & Pay
Microsoft Word
SharePoint
NICE Call Recording
Quality Assurance
Regulatory Compliance
Contract Management
Gena Steele Summary
Gena Steele, based in Cedar Rapids, IA, US, is currently a People Operations and Culture Manager at Rexco Equipment, Inc.. Gena Steele brings experience from previous roles at Rexco Equipment, Inc., GreatAmerica Financial Services and Toyota Financial Services Corporation. Gena Steele holds a 2000 - 2002 Bachelor of Arts - BA in Public Relations/Image Management @ Mount Mercy University. With a robust skill set that includes Salesforce.com, Customer Service, Knowledge Management, Jira, Process Engineering and more. Gena Steele has 2 emails and 2 mobile phone numbers on RocketReach.
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