Gemma Newsham Email
Head of Customer Operations @ SQE
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Gemma Newsham Location
- King's Lynn, GB
Gemma Newsham Work
- Head of Customer Operations @ (May 2026 - Present)
- Head of Customer Service @ (May 2025 - April 2026)
- Head of Customer Operations @ Rebel Energy UK (May 2024 - May 2025)
- Founder Director and Business Consultant @ (May 2019 - May 2024)
- Regulations Director @ (May 2016 - May 2019)
- Regulations Manager then Head of Regulations @ (September 2011 - June 2016)
- Smart Metering Contract Manager @ (January 2011 - September 2011)
- Sales Administration Manager (formerly Team Leader) @ Opus Energy Ltd (January 2003 - December 2010)
- Sales Administrator @ Harting Ltd (January 2001 - January 2003)
- Sales Administrator @ Concurrent Technologies Ltd (January 1996 - January 1998)
Gemma Newsham Education
- St Peter's
Gemma Newsham Skills
- Relationship Development
- Key Performance Indicators
- Team Management
- Strategy
- Operations
- Research Skills
- Risk Assessment
- Operations Management
- Operational Efficiency
- Collaborative Problem Solving
- Customer Service Operations
- Fraud Investigations
- Performance Appraisal
- Operational Risk Management
- Compliance Management
- Fraud Prevention
- Global Regulatory Compliance
- Workforce Planning
- Problem Solving
- Analytical Skills
- Risk Management
- Customer Service Management
- Organizational Effectiveness
- Sales Operations
- Interpersonal Skills
- Strategic Thinking
- Project Implementation
- Budgeting
- Easily Adaptable
- Business Management
- Project Delivery
- Written Communication
- People Management
- Succession Planning
- Contract Management
- Operational Excellence
- Team Building
- Continuous Improvement
- Stakeholder Management
- Organizational Leadership
- Strategic Planning
- Business Strategy
- Communication skill
- Operational Planning
- Regulatory Compliance
- Energy
- Smart Metering
- Renewable Energy
- Contract Negotiation
- Negotiation
- Energy Management
- Energy Efficiency
- Change Management
- Customer Service
- Purchasing
- People Development
- Managing Processes
- Performance Management
- Personnel Management
- Performance Improvement
- Gas
- Project Management
- Time Management
- Management
- Leadership
- Analysis
- Energy Markets
- Electricity Markets
- Customer Experience
- First Time Home Buyers
- Investment Properties
Gemma Newsham Summary
- Gemma Newsham, based in King's Lynn, GB, is currently a Head of Customer Operations at SQE. Gemma Newsham brings experience from previous roles at SNRG, Rebel Energy UK, Dunore Energy and Opus Energy. Gemma Newsham holds a St Peter's. With a robust skill set that includes Relationship Development, Key Performance Indicators, Team Management, Strategy, Operations and more. Gemma Newsham has 2 emails on RocketReach.
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