Gemma M. Email
Client Director @ Genius
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Gemma M. Location
- Broughton, GB
Gemma M. Work
- Client Director @ (June 2024 - Present)
- Director of Delivery (Digital) @ (May 2023 - July 2024)
- Head Of Client Services @ (June 2018 - June 2023)
- Head Of Client Services @ (June 2015 - June 2023)
- Senior Project Manager @ (June 2016 - June 2018)
- Business Development Manager @ Hellifield Office Supplies UK Ltd (April 2013 - April 2015)
- Customer Service Manager @ DAE (January 2012 - January 2013)
- Sales Administration @ Pennine Playgrounds Ltd (June 2007 - December 2009)
- National Customer Review Coordinator @ N G Bailey & Co Ltd (January 2000 - December 2007)
Gemma M. Skills
- Account Management
- B2B
- Board Level
- Business Development
- Business Planning
- Business Process
- Business Process Development
- Business Process Improvement
- Business Process Management
- Business Strategy
- CRM
- Call Centers
- Change Management
- Client Services
- Coaching
- Coaching Staff
- Contract Negotiation
- Customer Experience
- Customer Experience Management
- Customer Satisfaction
- Customer Service
- Customer Success
- Database Administration
- Employee Training
- Key Account Development
- Management
- Negotiation
- Networking
- New Business Development
- Office Administration
- Office Management
- Onboarding
- Presentations
- Procurement
- Product Management
- Programme Delivery
- Project Delivery
- Project Implementation
- Project Management
- Sales
- Sales Leadership
- Service Delivery
- Service Delivery Management
- Software Implementation Management
- Software Project Management
- Software as a Service (SaaS)
- Solution Selling
- Strategy
- Team Management
- Voice of the Customer
- Workforce Management
Gemma M. Summary
- Gemma M., based in Broughton, GB, is currently a Client Director at Genius. Gemma M. brings experience from previous roles at Genius. With a robust skill set that includes Account Management, B2B, Board Level, Business Development, Business Planning and more.
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