Gemma Jacobs Email
Sr Tech Prod Mgr- ServiceNow (ITSM and Incident Management) @ Optum
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Gemma Jacobs Location
- Villa Rica, GA, US
Gemma Jacobs Work
- Sr Tech Prod Mgr- ServiceNow (ITSM and Incident Management) @ (July 2024 - Present)
- Sr ServiceNow Admin (Optum) @ (November 2021 - July 2024)
- Customer Service Specialist and Sales Specialist @ (November 2019 - November 2021)
- Service Now Administrator @ Optum (formerly Alere Health) (February 2014 - May 2019)
- IT Service Desk Supervisor @ Alere Health (formerly Matria Healthcare) (January 2006 - January 2012)
- IT Desktop Support Specialist @ Alere Health (formerly Matria Healthcare) (January 2004 - January 2006)
- IT Analyst and Training Specialist @ Alere Health (formerly Matria Healthcare) (January 1999 - January 2004)
- IT Helpdesk Technician @ Alere Health (formerly Matria Healthcare) (January 1998 - January 1999)
- IT Administrative Assistant @ Alere Health (formerly Matria Healthcare) (January 1997 - January 1998)
Gemma Jacobs Skills
- Troubleshooting
- Change Management
- Software Documentation
- Active Directory
- SharePoint
- Project Management
- Microsoft Office
- Healthcare Information Technology
- SDLC
- Information Technology
- Research
- SQL
- IT Management
- Healthcare Information
- Windows
- Help Desk Support
- Crystal Reports
- Customer Service
- Technical Support
- Training
- Process Improvement
- Management
- Windows Server
- Customer Oriented
- Visio
- Unicenter Service Desk
Gemma Jacobs Summary
- Gemma Jacobs, based in Villa Rica, GA, US, is currently a Sr Tech Prod Mgr- ServiceNow (ITSM and Incident Management) at Optum. Gemma Jacobs brings experience from previous roles at naviHealth, HSN, Optum (formerly Alere Health) and Alere Health (formerly Matria Healthcare). With a robust skill set that includes Troubleshooting, Change Management, Software Documentation, Active Directory, SharePoint and more. Gemma Jacobs has 3 emails on RocketReach.
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Top Optum Employees
Colin Toney
President, Value-Based Care at Optum Health
Dallas, TX, US
Michael Einodshofer
CEO Specialty, Frontier, and Home Delivery Pharmacies
Pittsburgh, PA, US
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
Chicago, IL, US
Jonathan Nasser
Chief Executive Officer, Optum NY and NJ
Middletown, NY, US
Krista Nelson
Chief Executive Officer, Optum Health
Saint Paul, MN, US
Scott Theisen
CEO Optum Home and Community Care
Saint Paul, MN, US
Ed Weinberg
Chief Executive Officer, Optum Serve
Ponte Vedra Beach, FL, US
Chris Andreoli
Chief Executive Officer, Optum East Region
Boston, MA, US
Chris Hanson
CIO, OptumRx Pharmacy
Eden Prairie, MN, US
Mitch Krautkramer
Chief Executive Officer, Optum Health Mid-America
Minneapolis, MN, US
Alex Blyakhman
CIO, Optum State Government Solutions
Eden Prairie, MN, US
Mike Tesmer
CFO Optum Technology
Eden Prairie, MN, US
Andy Voss
CEO Optum Infusion Pharmacy
Kirkland, WA, US
Gabriella Fitzgerald
CEO, Consumer Business, Optum Financial
New York, NY, US
John Lovelady
CEO South Region, Optum Health
Texas, United States
Jessica Harris
Chief Executive Officer, Whole Health Solutions
St. Louis, MO, US
Steve Yurjevich
Chief Executive Officer, Payer Market
Franklin, TN, US
Lindsay Jubelt
CEO, New England, Optum Health
Boston, MA, US
Mark Swofford
CEO and SVP, Optum Serve Health Services
Winston-Salem, NC, US
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