Gemma Castillo Email & Phone Number
Assistant Vice President of Workforce Management, Customer Service @ Credit One Bank
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Gemma Castillo Location
- Las Vegas, NV, US
Gemma Castillo Work
- Assistant Vice President of Workforce Management, Customer Service @ (February 2024 - Present)
- Senior Workforce Manager @ (April 2021 - February 2024)
- Workforce Planning Manager @ (October 2016 - March 2021)
- Traffic Workforce Supervisor @ (April 2016 - October 2016)
- Assistant Vice-President, Regional Workforce and Resource Management Operations Consultant @ (May 2012 - February 2016)
- Assistant Vice-President, Banking Center Manager II @ (January 2010 - May 2012)
- Officer, Operational Risk Analyst and Bank Auditor @ (June 2009 - December 2009)
- Officer, Banking Center Manager I @ (October 2008 - June 2009)
- Officer, Assistant Banking Center Manager @ (December 2006 - October 2008)
- Relationship Banker and Manager Trainee @ (June 1998 - November 2006)
Gemma Castillo Education
- DeVry University
Gemma Castillo Skills
- Internal Audit
- Mortgage Lending
- Vendor Management
- Risk Management
- Financial Analysis
- Credit
- Project Management
- Real Estate
- Strategic Planning
- Operational Risk Management
- Loans
- Management
- Operational Risk
- Data Management
- Leadership
- Customer Service
- Root Cause Analysis
- Capacity Planning
- Auditing
- Analysis
- Team Building
- Time Management
- Analytical Skills
- Strategy
- Training
- Loan Origination
- Business Process Improvement
- Process Improvement
- Talent Acquisition
- Banking
- Residential Mortgages
- Analytics
- Training and Development
- Associate Development
- Sales
Gemma Castillo Summary
- Gemma Castillo, based in Las Vegas, NV, US, is currently a Assistant Vice President of Workforce Management, Customer Service at Credit One Bank. Gemma Castillo brings experience from previous roles at Credit One Bank, UnitedHealth Group and Bank of America. Gemma Castillo holds a DeVry University. With a robust skill set that includes Internal Audit, Mortgage Lending, Vendor Management, Risk Management, Financial Analysis and more. Gemma Castillo has 2 emails and 1 mobile phone numbers on RocketReach.
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