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Gemma Black Location
England, United Kingdom
Gemma Black Work
2023 -now Head of Operations @
2019 -now Head of Business and Data Services @
2014 -2019 Service Delivery Director @
2009 -2014 Customer Relations Manager @
2008 -2009 Key Accounts Manager @ UESL
2003 -2008 Broker Sales Team Manager @
Gemma Black Education
UCE Birmingham
BA (HONS) 2:1 (Business and Human Resource Management)
2002-2003
Western Illinois University
BA (Business)
2001-2002
Aberystwyth University
BA (Business and Economics)
2000-2001
Gemma Black Skills
Energy Management
Procurement
Customer Relations
Negotiation
Contract Management
Contract Negotiation
Strategic Planning
Account Management
Team Leadership
Change Management
Energy
Customer Service
Microsoft Office
Excel
Marketing Strategy
Data Analysis
Team Management
CRM
Management
Sales
New Business Development
Sales Operations
Smart Metering
Business Strategy
Sales Management
Risk Management
Marketing
Customer Retention
Energy Markets
Electricity Markets
Relationship Management
Business Analysis
Energy Efficiency
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Social Media
Business Development
Utilities
Service Delivery
Customer Relationship Management
Gemma Black Summary
Gemma Black, based in England, United Kingdom, is currently a Head of Operations at The Energy Consortium (Education & Energy). Gemma Black brings experience from previous roles at The Energy Consortium (Education & Energy), Optima Energy: Systems & Services, Optima Energy Management and UESL. Gemma Black holds a 2002 - 2003 BA (HONS) 2:1 in Business and Human Resource Management @ UCE Birmingham. With a robust skill set that includes Energy Management, Procurement, Customer Relations, Negotiation, Contract Management and more. Gemma Black has 2 emails on RocketReach.
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