Gavin Wilson Email & Phone Number
Program Manager - Workforce Planning @ Ocado Logistics
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Gavin Wilson Location
- Watford, GB
Gavin Wilson Work
- Program Manager - Workforce Planning @ (October 2025 - Present)
- Resource Planning Manager @ (September 2023 - August 2025)
- Head of Workforce Planning @ (October 2019 - March 2023)
- Head of Analytics and Planning @ (June 2015 - July 2019)
- Head of Resourcing and Efficiency @ (November 2012 - June 2015)
- Resourcing and MI Manager @ (September 2011 - November 2012)
- Resource Planning Analyst @ (June 2010 - September 2011)
- MI and Resource Planning Manager @ (January 2007 - January 2010)
Gavin Wilson Education
- Watford boys grammar school 1991-1995
Gavin Wilson Skills
- Analytical Skills
- Aspect ACD
- Business Analysis
- Business Case Production
- Business Intelligence Tools
- Business Transformation
- CRM
- Call Center
- Call Center Development
- Call Centers
- Change Management
- Client Relations
- Cognos
- Contact Centers
- Cross-functional Team Leadership
- Customer Analysis
- Customer Experience
- Customer Experience Management
- Customer Experience Transformation
- Customer Insight
- Customer Journeys
- Customer Retention
- Customer Service Management
- Data Analytics
- Digital Transformation
- ERP
- Employee Engagement
- Enterprise Resource Planning (ERP)
- Facilitation
- Financial Planning and Analysis (FP&A)
- Human Resources
- Information Management
- Information Security Management
- Key Performance Indicators
- Leadership
- MIS
- Management
- Management Information Systems (MIS)
- Negotiation
- Operations Management
- Organizational Design
- Outsourcing
- Performance Management
- Personnel Management
- Planning Budgeting & Forecasting
- Problem Solving
- Project Delivery
- Project Governance
- Project Implementation
- Project Management
- Project Planning
- Relationship Building
- Resource Management
- SAP BusinessObjects
- Security Awareness
- Security Management
- Service Delivery
- Service Delivery Management
- Stakeholder Management
- Strategic Initiatives
- Strategic Planning
- Supplier Evaluation
- Supplier Management
- Supplier Negotiation
- Tableau
- Team Leadership
- Team Management
- Teamwork
- Technical implementation
- Training and Development (HR)
- Verint Workforce Management
- Voice of the Customer
- Workforce Management
- Workforce Planning
- Workforce optimisation
- Microsoft Excel
- Training
- Analytics
Gavin Wilson Summary
- Gavin Wilson, based in Watford, GB, is currently a Program Manager - Workforce Planning at Ocado Logistics. Gavin Wilson brings experience from previous roles at Ultra Intelligence & Communications, Selfridges, JUST EAT and Lebara Mobile. Gavin Wilson holds a 1991 - 1995 Watford boys grammar school. With a robust skill set that includes Analytical Skills, Aspect ACD, Business Analysis, Business Case Production, Business Intelligence Tools and more. Gavin Wilson has 2 emails and 4 mobile phone numbers on RocketReach.
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