Gavin Sargent Email
Head of Customer Excellence @ Greatwell Homes
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Gavin Sargent Location
- Cardiff, GB
Gavin Sargent Work
- Head of Customer Excellence @ (May 2026 - Present)
- Board Member @ (March 2024 - Present)
- Interim Customer Director @ (June 2025 - April 2026)
- Head of Customer Voice @ (February 2025 - June 2025)
- Group Head of Customer Experience Standards @ (April 2023 - January 2025)
- National Customer Engagement Manager @ (November 2021 - April 2023)
- Department Manager @ (May 2021 - October 2021)
- Cluster Manager @ (December 2018 - May 2021)
- Store Manager @ (March 2018 - November 2018)
- Commercial Manager @ (September 2016 - March 2018)
- Section Manager @ (September 2014 - September 2016)
- Section Co @ (August 2013 - September 2014)
- Customer Assistant @ (August 2012 - August 2013)
- English Language Instructor @ Amazing Company (September 2011 - June 2012)
Gavin Sargent Education
- Cranfield University
MSc (Retail and Digital Banking)
2019-2021 - University of Southampton
Bachelor of Arts - BA (Spanish and Portuguese)
2009-2013 - Universidade Federal de Santa Catarina
Letras
2011-2012 - Ysgol Gyfun Llanhari 2003-2009
- The Chartered Banker Institute
Chartered Banker Diploma
2022
Gavin Sargent Skills
- Agile & Waterfall Methodologies
- Business Strategy
- Coaching
- Commercial Management
- Communication
- Continuous Improvement
- Customer Service
- Data Analysis
- Driving Results
- Employee Engagement
- Foreign Languages
- HR Management
- Hospitality Management
- Inventory Management
- KPI Implementation
- Leadership
- Lean Six Sigma
- Management
- Merchandising
- Multi-channel Retail
- Multilingual
- People Development
- Performance Management
- Problem Solving
- Project Management
- Relationship Building
- Retail
- Retail Operations
- Retail Sales
- Sales
- Sales Management
- Shrinkage
- Stakeholder Management
- Store Management
- Teaching
- Team Development
- Team Leadership
- Team Motivation
Gavin Sargent Summary
- Gavin Sargent, based in Cardiff, GB, is currently a Head of Customer Excellence at Greatwell Homes. Gavin Sargent brings experience from previous roles at Tai Calon Community Housing Limited, Magenta Living and Places for People. Gavin Sargent holds a 2019 - 2021 MSc in Retail and Digital Banking @ Cranfield University. With a robust skill set that includes Agile & Waterfall Methodologies, Business Strategy, Coaching, Commercial Management, Communication and more. Gavin Sargent has 2 emails on RocketReach.
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