2005 -2011 Customer Service Professional and Trainer and Pool Team Leader @
2000 -2005 Customer Service Professional @
Gavin Ritchie Education
The University of Sheffield
(Geography)
1997-2000
Carmel College 1995-1997
De La Salle 1990-1995
Gavin Ritchie Skills
Leadership
Customer Experience
Fraud Detection
Technology
Employee Engagement
Credit Cards
Service Desk
Customer Retention
Complaint Management
Data Analysis
Customer Satisfaction
Telecommunications
Communication
Relationship Management
Team Management
Team Leadership
Contact Centers
Risk Management
Microsoft Excel
Highly Reliable
Training
Time Management
Employee Training
Interviews
Customer Service
Training Delivery
Management
Teamwork
Coaching
Empathy
Analytics
Call Centers
Performance Management
Databases
Gavin Ritchie Summary
Gavin Ritchie, based in Warrington, GB, is currently a Senior Compliance Officer at Go Car Credit Limited. Gavin Ritchie brings experience from previous roles at Go Car Credit Limited, Think Money Group and Webhelp UK. Gavin Ritchie holds a 1997 - 2000 The University of Sheffield. With a robust skill set that includes Leadership, Customer Experience, Fraud Detection, Technology, Employee Engagement and more. Gavin Ritchie has 1 emails on RocketReach.
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