Gavin Hall Email & Phone Number
Head of Platform - Conversational Channels @ The AA
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Gavin Hall Location
- Blyth, GB
Gavin Hall Work
- Head of Platform - Conversational Channels @ (July 2026 - Present)
- Head of Unified Comms and Network Operations @ (November 2023 - July 2026)
- Voice Technologies Manager @ (July 2020 - November 2023)
- IT Infrastructure Voice Systems Team Lead @ (January 2019 - July 2020)
- Resource Analyst @ (July 2001 - November 2008)
- Senior Technical Consultant - Voice Systems @ (November 2008 - January 2019)
- Resource Analyst @ (March 2001 - November 2008)
- ACD Engineer @ (April 2000 - March 2001)
- ACD Engineer @ (April 2000 - July 2001)
Gavin Hall Education
- Northumbria University 1997-1998
- Blyth Tynedale High School 1992-1997
Gavin Hall Skills
- Customer Experience
- Verint Voice Recording
- Cabling
- Genesys
- Call Center
- VoIP
- ITIL
- Avaya
- Networking
- Telecommunications
- IP
- Team Management
- Technical Consultant
- Speech Analytics
- eWFM
- Workforce Management
- ACD
- Contact Centers
- Avaya Technologies
- Technical Support
- Management
- Call Centers
- Service Delivery
- Unified Communications
- Recording
Gavin Hall Summary
- Gavin Hall, based in Blyth, GB, is currently a Head of Platform - Conversational Channels at The AA. Gavin Hall brings experience from previous roles at The AA. Gavin Hall holds a 1997 - 1998 Northumbria University. With a robust skill set that includes Customer Experience, Verint Voice Recording, Cabling, Genesys, Call Center and more. Gavin Hall has 1 emails and 1 mobile phone numbers on RocketReach.
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