Gavin Baldwin Email
Client Services Director @ Broadridge
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Gavin Baldwin Location
- London, GB
Gavin Baldwin Work
- 2017 -now Client Services Director @
- 2015 -now Client Service Delivery Manager @
- 2013 -2015 Operations Director @
- 2010 -2013 Senior Service Delivery Manager @
- 2006 -2010 Contact Centre Manager @
- 2000 -2006 Contact Centre Team Leader @
Gavin Baldwin Education
- The University of Wolverhampton
BA (Honours) Degree in French, Spanish and Linguistics (Romance Languages, Literatures, and Linguistics)
1994-1998
Gavin Baldwin Skills
- Stakeholder Management
- Operational Excellence
- Customer Service
- Complaint Management
- Delivering Results
- Team Management
- Contact Center Management
- Operational Risk Management
- Relationship Management
- Leadership
- Coaching
- Customer Experience
- Project Planning
- Human Resources
- Performance Management
- Call Centers
- Project Management
- Recruiting
- Service Delivery
- Management
- Team Building
- Team Leadership
- Process Improvement
- Training
- Governance
- Project Delivery
- CRM
- Vendor Management
- Account Management
- Strategy
- Analysis
- Program Management
- Contact Centers
- Financial Services
- Business Process Improvement
- Resource Management
- Operations Management
- Business Transformation
- Customer Satisfaction
- Business Analysis
- Change Management
- Business Process
- Training Delivery
- Incident Management
- Risk Management
- Employee Stock Options
- Employee Engagement
- Performance Improvement
- Time Management
Gavin Baldwin Summary
- Gavin Baldwin, based in London, GB, is currently a Client Services Director at Broadridge. Gavin Baldwin brings experience from previous roles at Broadridge, DRS Bond Management Ltd, Computershare and HBOS Employee Equity Solutions (Lloyds Banking Group). Gavin Baldwin holds a 1994 - 1998 BA (Honours) Degree in French, Spanish and Linguistics in Romance Languages, Literatures, and Linguistics @ The University of Wolverhampton. With a robust skill set that includes Stakeholder Management, Operational Excellence, Customer Service, Complaint Management, Delivering Results and more. Gavin Baldwin has 1 emails on RocketReach.
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