Gavin Arbuckle Email & Phone Number
Head of IT Operations @ Bristol City Council
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Gavin Arbuckle Location
- Ottery Saint Mary, GB
Gavin Arbuckle Work
- 2023 - now Head of IT Operations @
- 2019 - 2023 Head of Service Improvement and Performance @
- 2021 - 2022 Head of IT Service Improvement and Operations and Acting Director Digital Transformation @
- 2018 - 2020 Transformation Operational Lead - Service @
- 2018 - 2020 IT Service Management Consultant @ Service Management Consultant
- 2016 - 2017 Head of Service @
- 2016 - 2016 Sabbatical @ Sabbatical - taking some time out
- 2015 - 2016 Service and Account Director - Local Government Portfolio. @
- 2013 - 2015 Head of Service Assurance @
- 2011 - 2013 Head of Service Operations and Service Architect @
- 2008 - 2011 Service Transition Manager @
- 2004 - 2008 Problem and Change Manager @
- 2004 - 2005 Problem Manager @
- 1999 - 2004 Problem Manager @ Somerfield
Gavin Arbuckle Education
- South Bank University
Bachelor's Degree (Business Information Technology)
1995 - 1997 - University of Bedfordshire
Higher National Diploma (HND) (Business Information Technology)
1993 - 1995
Gavin Arbuckle Skills
- ITIL
- Service Management
- Managed Services
- ISO 20000
- Transition Management
- Service Delivery
- IT Service Management
- Change Management
- Outsourcing
- Consultancy
- Program Management
- Incident Management
- Configuration Management
- Service Improvement
- PRINCE2
- Sla
- Project Delivery
- IT Management
- Disaster Recovery
- Virtualization
- Active Directory
- Business Continuity
- Citrix
- VMware
- Service Desk
- IT Strategy
- Data Migration
- Governance
- Data Center
- Stakeholder Management
- IT Operations
- IT Outsourcing
- ITIL Certified
- Business Process Improvement
- ISO 27001
- Offshoring
- HP
- Business Transformation
- Solution Architecture
- Enterprise Architecture
- System Deployment
- Security
- Integration
- Resource Management
- Project Portfolio Management
- Public Sector
- Requirements Analysis
- Pre-sales
- Business Process
- Vendor Management
- Management
- Police
- SQL
- Strategy
- Microsoft Excel
- Retail
- Pre Sales
Gavin Arbuckle Summary
- Gavin Arbuckle, based in Ottery Saint Mary, GB, is currently a Head of IT Operations at Bristol City Council. Gavin Arbuckle brings experience from previous roles at Bristol City Council and Service Management Consultant. Gavin Arbuckle holds a 1995 - 1997 Bachelor's Degree in Business Information Technology @ South Bank University. With a robust skill set that includes ITIL, Service Management, Managed Services, ISO 20000, Transition Management and more. Gavin Arbuckle has 3 emails on RocketReach.
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