Gavin Arbuckle Email & Phone Number
Head of IT Operations @ Bristol City Council
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Gavin Arbuckle Location
- Ottery Saint Mary, GB
Gavin Arbuckle Work
- Head of IT Operations @ (May 2023 - Present)
- Head of Service Improvement and Performance @ (February 2019 - May 2023)
- Head of IT Service Improvement and Operations and Acting Director Digital Transformation @ (October 2021 - March 2022)
- Transformation Operational Lead - Service @ (October 2018 - February 2020)
- IT Service Management Consultant @ Service Management Consultant (January 2018 - February 2020)
- Head of Service @ (September 2016 - December 2017)
- Sabbatical @ Sabbatical - taking some time out (July 2016 - September 2016)
- Service and Account Director - Local Government Portfolio. @ Capita IT Enterprise Services (July 2015 - July 2016)
- Head of Service Assurance @ (January 2013 - August 2015)
- Head of Service Operations and Service Architect @ (October 2011 - January 2013)
- Service Transition Manager @ (March 2008 - October 2011)
- Problem and Change Manager @ (June 2004 - February 2008)
- Problem Manager @ Northgate Information Solutions (June 2004 - March 2005)
- Problem Manager @ Somerfield (January 1999 - December 2004)
Gavin Arbuckle Education
- London South Bank University
Bachelor's Degree (Business Information Technology)
1995-1997 - University of Bedfordshire
Higher National Diploma (HND) (Business Information Technology)
1993-1995
Gavin Arbuckle Skills
- ITIL
- Service Management
- Managed Services
- ISO 20000
- Transition Management
- Service Delivery
- IT Service Management
- Change Management
- Outsourcing
- Consultancy
- Program Management
- Incident Management
- Configuration Management
- Service Improvement
- PRINCE2
- Sla
- Project Delivery
- IT Management
- Disaster Recovery
- Virtualization
- Active Directory
- Business Continuity
- Citrix
- VMware
- Service Desk
- IT Strategy
- Data Migration
- Governance
- Data Center
- Stakeholder Management
- IT Operations
- IT Outsourcing
- ITIL Certified
- Business Process Improvement
- ISO 27001
- Offshoring
- HP
- Business Transformation
- Solution Architecture
- Enterprise Architecture
- System Deployment
- Security
- Integration
- Resource Management
- Project Portfolio Management
- Public Sector
- Requirements Analysis
- Pre-sales
- Business Process
- Vendor Management
- Management
- Police
- SQL
- Strategy
- Microsoft Excel
- Retail
- Pre Sales
Gavin Arbuckle Summary
- Gavin Arbuckle, based in Ottery Saint Mary, GB, is currently a Head of IT Operations at Bristol City Council. Gavin Arbuckle brings experience from previous roles at Bristol City Council and Service Management Consultant. Gavin Arbuckle holds a 1995 - 1997 Bachelor's Degree in Business Information Technology @ London South Bank University. With a robust skill set that includes ITIL, Service Management, Managed Services, ISO 20000, Transition Management and more. Gavin Arbuckle has 1 emails and 1 mobile phone numbers on RocketReach.
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