Team Leader Operations @ 3e Global Services (January 2006 - January 2008)
Team leader @ (January 2002 - January 2006)
Team leader @ Transworks (January 2002 - January 2006)
tl @ Aditya Birla Minacs, Erstwhile:(Transworks) (January 2002 - January 2006)
tl @ Aditya Birla Minacs Worldwide Ltd (January 2002 - January 2006)
Gautam Narula Education
K J Somaiya Institute of Management
Master of Business Administration - MBA
2019-2022
St. Xavier's College
science (Math)
1999-2002
Atomic Energy Central School
Higher Secondary School (Electronics)
1983-1996
Gautam Narula Skills
Account Management
Agile Methodologies
Analytical Skills
BPO
Business Analysis
Business Development
Business Process Improvement
Business Strategy
Call Centers
Client Relations
Contract Negotiation
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Digital Marketing
FinTech
Financial Analysis
Leadership
MIS
Management
New Business Development
Operations Management
Outsourcing
Performance Management
Presentations
Process Improvement
Project Management
Requirements Analysis
Sales
Sales Management
Sales Performance
Sales Process
Service Delivery
Sla
Start-ups
Strategic Partnerships
Strategy
Team Management
Transition Management
Vendor Management
Workforce Management
customer service
Gautam Narula Summary
Gautam Narula, based in Maharashtra, India, is currently a Head Online Partnerships at SBI Life Insurance Co. Ltd.. Gautam Narula brings experience from previous roles at Mahindra Insurance Brokers Limited, SBI Life Insurance Co. Ltd., Sparsh BPO and I. Gautam Narula holds a 2019 - 2022 Master of Business Administration - MBA @ K J Somaiya Institute of Management. With a robust skill set that includes Account Management, Agile Methodologies, Analytical Skills, BPO, Business Analysis and more. Gautam Narula has 2 emails on RocketReach.
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