2018 -now Sr. Vice President - Global Client Partnerships @
2018 -2018 Service Delivery @
2015 -2018 Assistant Vice President - Operations @
2011 -2015 Sr. Manager Operations @
2007 -2011 Senior Process Lead (Operations) @
2006 -2007 Team Leader @ Convergys (I) Services Pvt.Ltd
2006 -2006 Centre Head @ Dr. Roy's Pathology Center Center
2003 -2006 Asst. Manager @
2002 -2003 Technical Support Associate @
1999 -2002 Centre Head @ Dr. Roy's Pathology Center Center
Gaurav Roy Education
Doctor Bhim Rao Ambedkar University
B.A (Travel & Tourism Management)
1996-1999
Gaurav Roy Skills
CRM
Outsourcing
BPO
Management
Leadership
Project Management
Business Process
Operations Management
Training
Change Management
IT Outsourcing
Team Leadership
Transition Management
Quality Assurance
Service Delivery
Cross-functional Team Leadership
Team Management
Cross Functional Team Leadership
Technical Support
Operations
Gaurav Roy Summary
Gaurav Roy, based in Gurugram, HR, IN, is currently a Sr. Vice President - Global Client Partnerships at Vaco Binary Semantics LLP. Gaurav Roy brings experience from previous roles at Accenture, exl Service.Com (I) Pvt. Ltd, Binary Semantics Ltd. and iGATE Global Solutions. Gaurav Roy holds a 1996 - 1999 B.A in Travel & Tourism Management @ Doctor Bhim Rao Ambedkar University. With a robust skill set that includes CRM, Outsourcing, BPO, Management, Leadership and more. Gaurav Roy has 2 emails and 1 mobile phone numbers on RocketReach.
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