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Gaston Taboada Location
Toronto, ON, CA
Gaston Taboada Work
now Principal, Product Engineering @
now Principal, Product Engineering (Focus2Centric) @
now Project Consultant, CX Strategy @
now Product Engineering, Citizen Centricity @
Gaston Taboada Education
Columbia Engineering
Specialization (Construction Management)
2025
Columbia Engineering
Honours (Business Administration, Management and Operations)
French Republic School
The Wharton School
Specialization (Customer Analytics)
University of Pennsylvania
Gaston Taboada Skills
Design Thinking
Service Design
Customer Experience Management
Customer Experience Design
Voice of the Customer
Customer Journey Mapping
Customer Journeys
Journey Mapping
Net Promoter Score
CSM
Customer Loyalty Management
Customer Loyalty
Customer Engagement
Customer Support
Customer Advocacy
Customer Retention
Customer Satisfaction
Customer Experience
Software as a Service (SaaS)
Key Performance Indicators
Gaston Taboada Summary
Gaston Taboada, based in Toronto, ON, CA, is currently a Principal, Product Engineering at Building Flows. Gaston Taboada brings experience from previous roles at Vidal Consulting Group and Ministerio de Capital Humano de la Nación. Gaston Taboada holds a Specialization in Construction Management @ Columbia Engineering. With a robust skill set that includes Design Thinking, Service Design, Customer Experience Management, Customer Experience Design, Voice of the Customer and more. Gaston Taboada has 2 emails and 1 mobile phone numbers on RocketReach.
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