Gary Robson Email & Phone Number
Head of Service Management @ Westminster City Council
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Gary Robson Location
- London, GB
Gary Robson Work
- 2023 -now Head of Service Management @
- 2022 -2023 Head of Customer Engagement Centre @
- 2020 -2022 Customer Experience and Digital Consultant @
- 2019 -2019 Customer Experience and Digital Consultant @
- 2019 -2019 Head of Member Support (Consultant) @
- 2012 -2018 Director of Customer and Digital Services @
- 2008 -2012 Head of Customer Experience @
- 2006 -2008 Head of Operations @
- 2003 -2006 Customer Service Manager @
- 2000 -2003 Contact Centre Manager @
Gary Robson Education
- Henley Business School
Master of Business Administration (MBA) (Business Administration and Management, General)
2006-2009 - Middlesex University
Bachelor's degree (Politics/English)
1990-1993 - Bede sixth form, Billingham
A levels (A levels)
1986-1988 - Norton school, Stockton on Tees
GCE
1981-1986
Gary Robson Skills
- Customer Experience
- Stakeholder Management
- Service Delivery
- Business Transformation
- Contact Centers
- Strategic Leadership
- Performance Management
- Customer Retention
- Change Management
- Employee Engagement
- Team Management
- Operations Management
- Call Center
- Telecommunications
- Team Leadership
- Coaching
- Process Improvement
- Business Process Improvement
- Call Centers
- Customer Service
- CRM
- Management
- Project Management
- Professional Mentoring
- Entrepreneurship
- Strategic Communications
- Strategic Planning
- Digital Marketing
Gary Robson Summary
- Gary Robson, based in London, GB, is currently a Head of Service Management at Westminster City Council. Gary Robson brings experience from previous roles at Optegra Eye Health Care, Westminster City Council, TOOPLE PLC and The Scout Association Trust Corporation. Gary Robson holds a 2006 - 2009 Master of Business Administration (MBA) in Business Administration and Management, General @ Henley Business School. With a robust skill set that includes Customer Experience, Stakeholder Management, Service Delivery, Business Transformation, Contact Centers and more. Gary Robson has 3 emails and 1 mobile phone numbers on RocketReach.
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