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Gary Reif Location
Pleasanton, CA, US
Gary Reif Work
2020 -now Director Technical Support @
2019 -2020 Director, Technical Support @
2017 -2019 Sr. Manager - Technical Support @
2015 -2017 Technical Support Manager @
2011 -2015 Technical Support Manager @
2010 -2011 Escalation Manager @
2000 -2010 Senior Technical Support Analyst @
1998 -2000 Senior Customer Service Representative @
Gary Reif Education
San Joaquin Delta College
Gary Reif Skills
SaaS
ITIL
Integration
Cloud Computing
IT Service Management
Solution Architecture
Leadership
Enterprise Software
Professional Services
BMC Remedy
Virtualization
Incident Management
Service Management
Unix
Pre-sales
Customer Service
Customer Escalation Management
Procedure and Policy Development
Interpersonal Skills
Communication
Team Building
Training
Critical Thinking
Virtual Teams
Troubleshooting
Microsoft Word
Microsoft Excel
Pre Sales
Gary Reif Summary
Gary Reif, based in Pleasanton, CA, US, is currently a Director Technical Support at Intercontinental Exchange. Gary Reif brings experience from previous roles at Ellie Mae and BMC Software. Gary Reif holds a San Joaquin Delta College. With a robust skill set that includes SaaS, ITIL, Integration, Cloud Computing, IT Service Management and more. Gary Reif has 2 emails on RocketReach.
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