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Gary Reif Location
Pleasanton, CA, US
Gary Reif Work
Director Technical Support @ (September 2020 - Present)
Director, Technical Support @ (March 2019 - September 2020)
Sr. Manager - Technical Support @ (March 2017 - March 2019)
Technical Support Manager @ (August 2015 - March 2017)
Technical Support Manager @ (January 2011 - August 2015)
Escalation Manager @ (February 2010 - January 2011)
Senior Technical Support Analyst @ (May 2000 - February 2010)
Senior Customer Service Representative @ (May 1998 - May 2000)
Gary Reif Education
San Joaquin Delta College
Gary Reif Skills
Analytical Skills
BMC Remedy
Business Process Improvement
Cloud Computing
Communication
Critical Thinking
Customer Escalation Management
Customer Service
Enterprise Software
IT Service Management
ITIL
Incident Management
Integration
Interpersonal Skills
Leadership
Operational Efficiency
Pre-sales
Procedure and Policy Development
Professional Services
SaaS
Service Management
Solution Architecture
Team Building
Training
Unix
Virtual Teams
Virtualization
Troubleshooting
Microsoft Word
Microsoft Excel
Pre Sales
Gary Reif Summary
Gary Reif, based in Pleasanton, CA, US, is currently a Director Technical Support at Intercontinental Exchange. Gary Reif brings experience from previous roles at Ellie Mae and BMC Software. Gary Reif holds a San Joaquin Delta College. With a robust skill set that includes Analytical Skills, BMC Remedy, Business Process Improvement, Cloud Computing, Communication and more. Gary Reif has 2 emails on RocketReach.
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