Gary Proctor Email & Phone Number
Head of Operations @ TruMerit (CGFNS)
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Gary Proctor Location
- Dagsboro, DE, US
Gary Proctor Work
- 2025 - now Head of Operations @
- 2024 - 2025 Customer Experience Leader @ CGFNS International, Inc.
- 2018 - 2023 Director of Customer Care @
- 2017 - 2018 Vice President of Direct Banking Centers @
- 2015 - 2016 Senior Director of Individual Telesales @
- 2013 - 2015 Director of Medicare Sales @
- 2012 - 2013 Business Consultant of Direct to Consumer Telesales @
Gary Proctor Education
- Goldey Beacom College
MBA (IT Concentration)
2007 - 2008 - Goldey Beacom College
BS (Accounting)
2006 - 2007
Gary Proctor Skills
- Customer Insight
- Customer Acquisition
- Customer Retention
- Analytical Skills
- Customer Service
- Client Services
- Data Strategies
- Customer Experience
- Customer Success
- Customer Experience Management
- Customer Service Operations
- Capacity Planning
- Customer Service Management
- Cross-functional Team Leadership
- Leadership
- Customer Relationship Management (CRM)
- Banking
- Call Centers
- Risk Management
- Analytics
- Business Analysis
- Management
- Credit
- Credit Cards
- Vendor Management
- Forecasting
- Operations Management
- Financial Services
- Reporting & Analysis
- Strategic Planning
- Data Integration
- CRM
- Sales Operations
- Workforce Management
- Business Strategy
- Salesforce.com
- Strategy
- Call Center Administration
- Customer Satisfaction
- CRM Integration
- Managing Workflow
- B2C Sales
- B2C marketing
- Microsoft SQL Server
- Retail Banking
- VBA
- Health Insurance
- Telesales
- Contact Centers
- Artificial Intelligence for Business
- Financial Risk
- Credit Risk
- Relationship Management
- Loans
- Executive Reporting
- Data Analysis
- Data Management
- Data Mining
- Data Transformation
- Pipeline Management
- SQL Server Management Studio
- SQL DB2
- Call Center
- Reporting And Analysis
- Sales
- Savings
- Microsoft Office
- Microsoft Excel
- Financial Analysis
- Project Management
- Business Relationship Management
Gary Proctor Summary
- Gary Proctor, based in Dagsboro, DE, US, is currently a Head of Operations at TruMerit (CGFNS). Gary Proctor brings experience from previous roles at CGFNS International, Inc., Wedgewood Pharmacy, Fulton Financial Corporation and Aetna. Gary Proctor holds a 2007 - 2008 MBA in IT Concentration @ Goldey Beacom College. With a robust skill set that includes Customer Insight, Customer Acquisition, Customer Retention, Analytical Skills, Customer Service and more. Gary Proctor has 2 emails and 2 mobile phone numbers on RocketReach.
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