Gary Proctor Email & Phone Number
Head of Operations @ TruMerit (CGFNS)
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Gary Proctor Location
- Dagsboro, DE, US
Gary Proctor Work
- Head of Operations @ (January 2025 - Present)
- Customer Experience Leader @ CGFNS International, Inc. (January 2024 - January 2025)
- Director of Customer Care @ (November 2018 - July 2023)
- Vice President of Direct Banking Centers @ (March 2017 - December 2018)
- Senior Director of Individual Telesales @ (May 2015 - November 2016)
- Director of Medicare Sales @ (August 2013 - May 2015)
- Business Consultant of Direct to Consumer Telesales @ (March 2012 - August 2013)
Gary Proctor Education
- Goldey Beacom College
MBA (None)
2007-2008 - Goldey Beacom College
BS (None)
2006-2007
Gary Proctor Skills
- Customer Insight
- Customer Acquisition
- Customer Retention
- Analytical Skills
- Customer Service
- Client Services
- Data Strategies
- Customer Experience
- Customer Success
- Customer Experience Management
- Customer Service Operations
- Capacity Planning
- Customer Service Management
- Cross-functional Team Leadership
- Leadership
- Customer Relationship Management (CRM)
- Banking
- Call Centers
- Risk Management
- Analytics
- Business Analysis
- Management
- Credit
- Credit Cards
- Vendor Management
- Forecasting
- Operations Management
- Financial Services
- Reporting & Analysis
- Strategic Planning
- Data Integration
- CRM
- Sales Operations
- Workforce Management
- Business Strategy
- Salesforce.com
- Strategy
- Call Center Administration
- Customer Satisfaction
- CRM Integration
- Managing Workflow
- B2C Sales
- B2C marketing
- Microsoft SQL Server
- Retail Banking
- VBA
- Health Insurance
- Telesales
- Contact Centers
- Artificial Intelligence for Business
- Financial Risk
- Credit Risk
- Relationship Management
- Loans
- Executive Reporting
- Data Analysis
- Data Management
- Data Mining
- Data Transformation
- Pipeline Management
- SQL Server Management Studio
- SQL DB2
- Call Center
- Reporting And Analysis
- Sales
- Savings
- Microsoft Office
- Microsoft Excel
- Financial Analysis
- Project Management
- Business Relationship Management
Gary Proctor Summary
- Gary Proctor, based in Dagsboro, DE, US, is currently a Head of Operations at TruMerit (CGFNS). Gary Proctor brings experience from previous roles at CGFNS International, Inc., Wedgewood Pharmacy, Fulton Financial Corporation and Aetna. Gary Proctor holds a 2007 - 2008 MBA in None @ Goldey Beacom College. With a robust skill set that includes Customer Insight, Customer Acquisition, Customer Retention, Analytical Skills, Customer Service and more. Gary Proctor has 2 emails and 2 mobile phone numbers on RocketReach.
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