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Gary Neill Location
Perth, GB
Gary Neill Work
OT Senior Operations Manager @ (April 2024 - Present)
Telecoms Last Mile and Service Manager @ (January 2023 - April 2024)
Telecoms Asset and Development Manager @ (June 2021 - January 2023)
Account Director @ (August 2019 - June 2021)
Service Manager @ (January 2016 - June 2021)
Corporate Telephony Support Manager @ (December 2009 - January 2016)
Senior System Administrator @ SSE Telecoms (August 2006 - December 2009)
System Administrator @ SSE Telecoms (January 2001 - August 2006)
Resource Analyst @ SSE plc (October 1996 - January 2001)
Customer Service Advisor @ SSE plc (October 1995 - October 1996)
Gary Neill Skills
Telecommunications
Avaya
Call Centers
Genesys
Team Leadership
Service Delivery
System Administration
Troubleshooting
Project Management
Verint voice recording
Team Management
Symon
Avaya Communication Manager
Polycom Video Conferencing
Avaya Site Administration
IT Operations
Visio
MS Project
ACD
Customer Service
Stakeholder Management
Change Management
Business Process Improvement
Avaya Technologies
Management
Project Delivery
Process Improvement
Impact 360
Genesys Framework
Mitel
IOSH
Microsoft Office
Lotus Smartsuite
eGain
Call Center Administration
Resource Management
Performance Appraisal
Lean Six Sigma
Lean Six Sigma Yellow Belt
Lean Six Sigma Green Belt
Service Management
Gary Neill Summary
Gary Neill, based in Perth, GB, is currently a OT Senior Operations Manager at Scottish and Southern Electricity Networks. Gary Neill brings experience from previous roles at Scottish and Southern Electricity Networks, Neos Networks and SSE Enterprise Telecoms. With a robust skill set that includes Telecommunications, Avaya, Call Centers, Genesys, Team Leadership and more. Gary Neill has 4 emails and 1 mobile phone numbers on RocketReach.
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