Gary Miles Email & Phone Number
Director of Operations @ NTT Business Process Outsourcing
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Gary Miles Location
- Ottawa, ON, CA
Gary Miles Work
- Director of Operations @ (July 2017 - Present)
- Director, Customer Experience @ (February 2014 - June 2017)
- Senior Operations Manager @ (September 2011 - February 2014)
- Customer Experience Change Manager @ MBNA Canada Bank (October 2010 - September 2011)
- Department Manager @ MBNA Canada Bank (April 2004 - September 2010)
- Account Executive @ MBNA Canada Bank (November 2000 - May 2003)
Gary Miles Education
- Western University
Bachelor of Arts (Social Science)
1994-1997
Gary Miles Skills
- Business Analysis
- Business Development
- Business Process Improvement
- Business Relationship Management
- CRM
- Call Center
- Call Centers
- Change Management
- Client Relationship Building
- Coaching
- Contact Centers
- Credit
- Credit Cards
- Customer Experience
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Decision Making
- Employee Training
- Expense Management
- Financial Services
- Leadership
- Management
- Marketing Management
- Operations Management
- Outsourcing
- People Management
- Process Improvement
- Quality Assurance
- Recruiting
- Recruitment/Retention
- Relationship Management
- Sales
- Sales Management
- Strategic Planning
- Team Building
- Teamwork
- Vendor Management
- Workforce Management
- Client Relationship
- Microsoft Office
- Microsoft Excel
- Marketing
- Project Management
- Customer Relationship Management Crm
- Customer Relationship Management
Gary Miles Summary
- Gary Miles, based in Ottawa, ON, CA, is currently a Director of Operations at NTT Business Process Outsourcing. Gary Miles brings experience from previous roles at Millennium1 Solutions and MBNA Canada Bank. Gary Miles holds a 1994 - 1997 Bachelor of Arts in Social Science @ Western University. With a robust skill set that includes Business Analysis, Business Development, Business Process Improvement, Business Relationship Management, CRM and more.
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Top NTT Business Process Outsourcing Employees
Prateek Kapoor
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Ottawa, ON, CA
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Sam Hoy
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Hasan Raza
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Patricia Yim
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Michelle Varkel
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