Gary Miles Email & Phone Number
Director of Operations @ NTT Business Process Outsourcing
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Gary Miles Location
- Ottawa, ON, CA
Gary Miles Work
- Director of Operations @ (July 2017 - Present)
- Director, Customer Experience @ (February 2014 - June 2017)
- Senior Operations Manager @ (September 2011 - February 2014)
- Customer Experience Change Manager @ MBNA Canada Bank (October 2010 - September 2011)
- Department Manager @ MBNA Canada Bank (April 2004 - September 2010)
- Account Executive @ MBNA Canada Bank (November 2000 - May 2003)
Gary Miles Education
- The University of Western Ontario
Bachelor of Arts (Social Science)
1994-1997
Gary Miles Skills
- People Management
- Workforce Management
- Coaching
- Customer Experience
- Expense Management
- Process Improvement
- Quality Assurance
- Decision Making
- Call Center
- Customer Relations
- Client Relationship Building
- Sales Management
- Recruitment/Retention
- Team Building
- Teamwork
- Credit Cards
- Vendor Management
- Call Centers
- Customer Satisfaction
- Management
- Business Analysis
- Employee Training
- Customer Service
- Leadership
- Change Management
- Business Development
- CRM
- Strategic Planning
- Financial Services
- Sales
- Marketing Management
- Credit
- Relationship Management
- Outsourcing
- Operations Management
- Client Relationship
- Microsoft Office
- Microsoft Excel
- Marketing
- Project Management
- Customer Relationship Management Crm
- Business Relationship Management
- Contact Centers
- Business Process Improvement
- Recruiting
- Customer Relationship Management
Gary Miles Summary
- Gary Miles, based in Ottawa, ON, CA, is currently a Director of Operations at NTT Business Process Outsourcing. Gary Miles brings experience from previous roles at Millennium1 Solutions and MBNA Canada Bank. Gary Miles holds a 1994 - 1997 Bachelor of Arts in Social Science @ The University of Western Ontario. With a robust skill set that includes People Management, Workforce Management, Coaching, Customer Experience, Expense Management and more.
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