Gary Masterson Email & Phone Number
Contact Center Professional - Requirements Management @ AT&T Global Managed Services
Gary Masterson Location
Elgin, IL, US
Gary Masterson Work
- 2015 - now Contact Center Professional - Requirements Management @ AT&T Global Managed Services
- 2011 - now Sr. Global Contact Center Service Consultant @ Thomson Reuters
- 2011 - 2011 Senior Independent Consultant @ CCT Group, Inc.
- 2007 - 2011 Business Transformation Consultant @ C1
- 2005 - 2007 IT Lead and Call Center Project Manager @ USG
- 2003 - 2005 Senior Independent Consultant @ CCT Group, Inc.
- 2002 - 2003 Principal @ Masterson & Associates
- 2002 - 2002 Senior Consultant @ RiverPoint Group
- 2000 - 2001 Senior Consultant @ Vanguard Communications Corp.
- 1999 - 2000 Senior Independent Consultant @ CCT Group, Inc.
Gary Masterson Education
- Business Analysis World
(Agile Boot Camp)
2013 - 2013 - DePaul University - Charles H. Kellstadt Graduate School of Business
MBA (Systems Management)
- Cornell University - School of Industrial & Labor Relations
BS (Industrial & Labor Relations)
- Illinois Institute of Technology
- Purdue University - College of Call Center Excellence
Certificate (Call Center Benchmarking)
- Keller Graduate School of Management of DeVry University
(PMP Certification Test Prep)
Gary Masterson Skills
- Customer Relationship Management Crm
- Call Center Reporting
- Technology
- Cisco Contact Center
- Cross Functional Team
- Call Center
- Data Center
- Cisco Call Manager
- VoIP
- Fishing
Gary Masterson Summary
Gary Masterson, based in Elgin, IL, US, is currently a Contact Center Professional - Requirements Management at AT&T Global Managed Services. Gary Masterson brings experience from previous roles at Thomson Reuters, CCT Group, Inc., Spanlink Communications and USG Corp.. Gary Masterson holds a 2013 - 2013 Business Analysis World. With a robust skill set that includes Customer Relationship Management Crm, Call Center Reporting, Technology, Cisco Contact Center, Cross Functional Team and more. Gary Masterson has 3 emails and 3 mobile phone numbers on RocketReach.
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