Gary Hodge Email & Phone Number
Management Consulting Senior Manager @ Accenture Song - Strategy Consultant - Global Network @ Accenture
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Gary Hodge Location
- Ontario, Canada
Gary Hodge Work
- Management Consulting Senior Manager @ Accenture Song - Strategy Consultant - Global Network @ (June 2025 - Present)
- Management Consulting Manager | Capability Network, CS and S | Lean Six Sigma Green Belt @ (November 2021 - June 2025)
- Sr. Consultant, Workforce Management, Professional Services | Lean Six Sigma Green Belt @ (April 2019 - November 2021)
- Workforce Management GEO Leader (Sr. Director), North America @ (October 2017 - December 2018)
- Director, Global Workforce Management @ (January 2014 - October 2017)
- Contact Centre Consultant (Royal Bank of Canada) @ (October 2009 - October 2013)
- Director, WFM and Operations @ (April 2008 - October 2009)
- Site Director @ Aditya Birla Minacs (August 2006 - April 2008)
- Director, Workforce Management @ Aditya Birla Minacs (August 2005 - August 2006)
- Workforce Management Consultant @ (August 2004 - August 2005)
- Director, Workforce Management @ (March 2000 - August 2004)
- Sr. Manager, Workforce Management @ (June 1996 - March 2000)
Gary Hodge Education
- Seneca College
Law Enforcement
1988-1990
Gary Hodge Skills
- Artificial Intelligence (AI)
- Aspect eWFM
- Avaya CMS
- Avaya CentreVu
- Business Analysis
- Business Process Improvement
- Call Centers
- Capacity Planning
- Certified Management Consultant
- Contact Center Management
- Contact Center as a Service (CCaaS)
- Contact Centers
- Forecasting
- Gen ai
- Generative AI
- Genesys
- Genesys Administrator
- Genesys CCPulse
- Genesys Interactive Insights
- Home Offices
- IEX-Totalview
- Integration
- Leadership
- Lean Six Sigma
- Management
- Nlu
- Operations Management
- Predictive routing
- Public Speaking
- RIBO Licensed
- Recruiting
- Requirements Analysis
- Skills based routing
- Strategy
- Symposium (CCMA)
- Technical architect
- Telecommunications
- Training
- Vendor Management
- Virtual Collaboration
- Virtual Work
- Workforce Management
- Sales
- Telecom
- Iex Totalview
- HR
- Team Leadership
- Process Improvement
- Financial Services
- Marketing
- Change Management
- Project Planning
- Symposium Ccma
- Keys
- Symposium
Gary Hodge Summary
- Gary Hodge, based in Ontario, Canada, is currently a Management Consulting Senior Manager @ Accenture Song - Strategy Consultant - Global Network at Accenture. Gary Hodge brings experience from previous roles at Accenture, Bell, Concentrix and Finastra. Gary Hodge holds a 1988 - 1990 Law Enforcement @ Seneca College. With a robust skill set that includes Artificial Intelligence (AI), Aspect eWFM, Avaya CMS, Avaya CentreVu, Business Analysis and more. Gary Hodge has 2 emails and 1 mobile phone numbers on RocketReach.
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