2019 -now Global Delivery Centre Service Partner @
2016 -2019 Head of Technical Service Integration - Public Sector @
2013 -2016 Head of Tower Service Management WSDS UK and I @ Atos IT Services UK Limited
2011 -2013 Head of WSDS TOP and Transformation and Program Management @
2009 -2011 Head of Service Desk Production Support Unit and Process Improvement Management @
2008 -2009 Strategic Delivery Manager @
2007 -2008 Service Desk Operations Manager (Transitions) @
2004 -2007 Service Desk Operations Manager @
Gary Gray Skills
Service Improvement
Service Desk
Process Improvement
Budgeting
Benchmarking
Incident Management
People Management
Managed Services
Operations Management
Team Leadership
Program Management
Performance Management
Service Delivery
ITIL
SLA
Problem Solving
Risk Management
IT Operations
IT Management
IT Strategy
Knowledge Management
Transition Management
Management
Outsourcing
Governance
Vendor Management
Project Delivery
IT Service Management
IT Outsourcing
Change Management
Offshoring
Stakeholder Management
Service Management
Budgets
Problem Management
Infrastructure
Business Process Improvement
Business Continuity
PRINCE2
Six Sigma
PMO
Business Transformation
Strategy
Project Portfolio Management
ITIL Certified
Business Process
Resource Management
Solution Architecture
Pre-sales
Pre Sales
Gary Gray Summary
Gary Gray, based in Durham, GB, is currently a Global Delivery Centre Service Partner at Atos. Gary Gray brings experience from previous roles at Atos, Atos IT Services UK Limited and Siemens IT Solutions and Services Ltd (UK). With a robust skill set that includes Service Improvement, Service Desk, Process Improvement, Budgeting, Benchmarking and more. Gary Gray has 1 emails on RocketReach.
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