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Gary Edwards Location
Toronto, ON, CA
Gary Edwards Work
2025 -now Member, Board of Governors and Senate @
2015 -now Co-Founder and Principal @
2021 -2023 Senior Advisor @
2004 -2015 Chief Customer Officer @
2000 -2004 Senior Vice President @ Thompson Lightstone (acquired by Maritz Research)
1995 -2000 Country Manager and SVP, Gallup Canada @
Gary Edwards Education
Wilfrid Laurier University
PhD (Social Work - Policy)
1991-1996
Wilfrid Laurier University
M.A. (Social Community Psychology)
1987-1989
Western University
Hon. B.A. (Psychology)
1983-1986
Gary Edwards Skills
Marketing Strategy
Strategy
New Business Development
Customer Service
Sales
Project Management
Leadership
Vendor Management
Key Performance Indicators
Customer Retention
Sales Management
Call Center
Business Strategy
Survey Design
Public Speaking
Customer Experience Management
Employee Engagement
Entrepreneurship
Coaching
CRM
Team Building
Product Management
Product Development
Performance Management
Customer Satisfaction
Marketing Science
Customer Insight
Data Driven Decision Making
Benchmarking
Segmentation
Process Improvement
Team Leadership
Customer Experience
Data Analysis
Strategic Planning
Program Management
Customer Engagement
Big Data Analytics
Management
B2b
Analytics
Business Development
Competitive Analysis
Salesforce.com
Team Management
Change Management
SaaS
Public Affairs
Business Intelligence
Brand Loyalty
Account Management
Market Research
Marketing Research
Competitive Intelligence
Data Science
Professional Services
Data Visualization
Retail
Gary Edwards Summary
Gary Edwards, based in Toronto, ON, CA, is currently a Co-Founder and Principal at Golfdale Consulting. Gary Edwards brings experience from previous roles at Wilfrid Laurier University, International Institute of Business Analysis™ (IIBA®), Empathica (acquired by InMoment) and Thompson Lightstone (acquired by Maritz Research). Gary Edwards holds a 1991 - 1996 PhD in Social Work - Policy @ Wilfrid Laurier University. With a robust skill set that includes Marketing Strategy, Strategy, New Business Development, Customer Service, Sales and more. Gary Edwards has 3 emails on RocketReach.
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