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Gary Chaplin Location
Chesham, GB
Gary Chaplin Work
Technical Support Manager Europe @ (June 2025 - Present)
Global Customer Technical Support Manager @ (December 2021 - June 2025)
Technical Support Supervisor @ (January 2008 - June 2025)
System Engineering Technician @ (January 2004 - December 2007)
Gary Chaplin Education
The Open University
NVQ Level 4 (Customer Service and Management)
2012-2014
The Army Foundation College
Maths
2004-2005
Flegg High School
English (Maths, Science, Physical Education,History,Frech)
1999-2003
Gary Chaplin Skills
CSM
Career Development
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Key Performance Indicators
Line Management
Management
People Management
Performance Metrics
Performance Reviews
Problem Solving
Service Delivery
Service-Level Agreements (SLA)
Software as a Service (SaaS)
Team Leadership
Team Management
Technical Support
Technical Training
Telecommunications
Troubleshooting
Gary Chaplin Summary
Gary Chaplin, based in Chesham, GB, is currently a Technical Support Manager Europe at Blackline Safety. Gary Chaplin brings experience from previous roles at Applied Satellite Technology Ltd and British Army. Gary Chaplin holds a 2012 - 2014 NVQ Level 4 in Customer Service and Management @ The Open University. With a robust skill set that includes CSM, Career Development, Customer Experience, Customer Experience Management, Customer Relationship Management (CRM) and more. Gary Chaplin has 1 emails on RocketReach.
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