Garry Jones Email
Service Delivery Manager @ CCNA | Converged Communication Network Applications
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Garry Jones Location
- Auckland, NZ
Garry Jones Work
- 2022 -now Service Delivery Manager @
- 2022 -2022 Senior Advisor @ Health NZ
- 2021 -2022 Service Delivery Manager @
- 2018 -2021 Director Of Service Operations @
- 2018 -2018 Customer Operations Manager @
- 2017 -2018 Customer Resolutions Manager (Contract) @ Crimson Consulting
- 2014 -2017 Contact Centre Manager @ iiNet
- 2014 -2014 Contact Centre Manager (Contract) @ Computershare New Zealand
- 2012 -2013 Director of Operations @ Sitel
- 2010 -2013 Chair of the Board of Trustees @ Glendowie College
- 2011 -2012 Operations Manager @
- 2005 -2011 Contact Centre Manager @
- 2005 -2006 Call Centre Manager @ Ihug
- 2001 -2005 Response Centre Manager @ NZAA
- 1998 -2001 Operations Manager @ TeleTech
- 1993 -1997 Director @ Living Letterboxes Limited
- 1989 -1993 Sales Consultant @
- 1988 -1989 Stores Officer - Scott Base @ DSIR
Garry Jones Education
- NZIM
Dip MEX (Management)
2008-2009 - University of Auckland
DipBus (Business Administration)
2003-2005
Garry Jones Skills
- Inbound
- Datacom
- Customer Relations
- Call Center
- Operations Management
- People Management
- Team Leadership
- Business Process Improvement
- Human Resources
- Call Centers
- Change Management
- Cisco Call Manager
- Customer Experience
- Customer Satisfaction
- Customer Service
- IT Strategy
- Inbound Marketing
- Management
- Performance Management
- Outsourcing
- Process Improvement
- Project Planning
- Project Management
- Sales Operations
- Service Delivery
- Telecommunications
- Training
- Vendor Management
- Workforce Management
- Customer Relationship Management (CRM)
- Contact Centers
Garry Jones Summary
- Garry Jones, based in Auckland, NZ, is currently a Service Delivery Manager at CCNA | Converged Communication Network Applications. Garry Jones brings experience from previous roles at Health NZ, Whakarongorau Aotearoa // New Zealand Telehealth Services// and Crimson Education. Garry Jones holds a 2008 - 2009 Dip MEX in Management @ NZIM. With a robust skill set that includes Inbound, Datacom, Customer Relations, Call Center, Operations Management and more. Garry Jones has 2 emails on RocketReach.
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