Garry Galvin Email
IGaming and Lottery Change Manager @ Fanatics Momentum
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Garry Galvin Work
- iGaming and Lottery Change Manager @ (July 2025 - Present)
- Escalation Manager @ (December 2024 - July 2025)
- Sportsbook Change Manager @ (October 2021 - July 2024)
- Sportsbook, Casino and Lottery Change Manager @ (April 2020 - October 2021)
- Sportsbook Problem Manager @ NYX Gaming Group (January 2018 - April 2020)
- EMEA Enterprise Customer Manager (TAM) @ (March 2016 - December 2017)
- EMEA Escalation Manager @ (December 2012 - March 2016)
- EMEA Application Support Team Lead @ (September 2012 - December 2014)
- Snr Application Support Engineer @ (May 2010 - September 2012)
- Technical Support Engineer @ (June 2008 - May 2010)
- Client and Server Systems Administrator @ (August 2007 - June 2008)
- Application Support Retail, Sales, Warehouse and Transportation @ (August 2006 - August 2007)
Garry Galvin Education
- University of Hull
Master of Science (MSc) (Computer Science)
- University of Hull
Bachelor of Arts (B.A.) (Business Administration and Management, General)
Garry Galvin Skills
- Configuration Management
- CMDB
- Enterprise Software
- Technical Support
- Team Leadership
- Professional Services
- ITIL v3 Foundations Certified
- Customer Satisfaction
- Customer Success
- Incident Management
- Problem Management
- ITIL
- Cloud Computing
- Integration
- Onboarding
- Project Management
- Agile Methodologies
- Root Cause Analysis
- Online gaming
- Pre-sales
- IT Service Management
- Service delivery
- IT Operations
- ITIL Certified
- Oracle
- Oracle Applications
- Primavera P6
- SaaS
- JIRA
- Management
- Supervising
- Customer Service
- Mentoring
- Coaching
- Leadership
- JDE Enterprise One
- Product Support
- Escalations Management
- Customer Advocacy
- Major Incident Management
- Customer Escalation Management
- Kepner-Tregoe
- Scaled Agile Framework
- Process ownership
- online betting
- Online Gambling
- ServiceNow
- iGaming
- iLottery
- Change Management
- Change advisory Board
- Communication
- Continuous Process Improvement
- Emerging Markets
- Emerging jurisdictions
- Escalation Process
- Escalation Resolution
- Gambling
- Gaming Industry
- JSM
- Jira Administrator
- Lottery
- New Market Development
- Regulatory Compliance
- ERP
- Knowledge Management
Garry Galvin Summary
- Garry Galvin, is currently a iGaming and Lottery Change Manager at Fanatics Momentum. Garry Galvin brings experience from previous roles at Collibra, OpenBet, Light & Wonder and NYX Gaming Group. Garry Galvin holds a Master of Science (MSc) in Computer Science @ University of Hull. With a robust skill set that includes Configuration Management, CMDB, Enterprise Software, Technical Support, Team Leadership and more. Garry Galvin has 1 emails on RocketReach.
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