Garrett Harper Email & Phone Number
Customer Success Manager - Enterprise @ Certinia
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Garrett Harper Location
- Phoenix, AZ, US
Garrett Harper Work
- Customer Success Manager - Enterprise @ (July 2025 - Present)
- Senior Director Customer Success @ (April 2019 - June 2024)
- Director Client Development @ (January 2016 - April 2019)
- Client Executive - Premier Accounts @ (October 2014 - January 2016)
- Client Executive - Large Market Accounts @ (December 2013 - October 2014)
- Corporate Accounts Manager @ (December 2006 - December 2013)
- Account Manager and Asst. Branch Mgr. @ TD Rowe (May 2004 - December 2006)
- Medical Sales Rep @ EML Medical (October 2001 - May 2004)
Garrett Harper Education
- Gonzaga University
B.S. Exercise Physiology
1994-1998
Garrett Harper Skills
- Voice of the Customer
- Team Management
- Strategic Initiatives
- Post-Sales
- Identifying New Opportunities
- Identifying Issues
- Oral Communication
- Account Growth
- Written Communication
- Organization Skills
- Account Relationship
- Account Planning
- Strategic Accounts
- Persistence
- CSM
- Problem Solving
- Business Reviews
- Team Cohesion
- De-escalation
- Renewals
- Customer Negotiations
- Executive Visibility
- Customer Advocacy
- Training
- Strategic Relationships
- Leadership
- Customer Relationship Management (CRM)
- Consultative Approach
- Communication
- Analytical Skills
- Gainsight
- Cross-Functional Team Building
- Cross-team Collaboration
- Customer Success
- Strategic Thinking
- Client Retention Programs
- Cloud Computing
- Business Strategy
- Hiring
- Solution Selling
- Coaching
- Cross-functional Team Leadership
- Client Development
- Business Relationship Management
- Team Leadership
- Client Relations
- Teamwork
- Account Management
- SaaS
- Presentation Skills
- B2B
- Selling
- Contract Negotiation
- Salesforce.com
- Sales
- New Business Development
- Sales Operations
- Negotiation
- Cold Calling
- Customer Service
- Customer Retention
- Strategic Planning
- Customer Satisfaction
- Sales Process
- Team Building
- Sales Management
- Management
- Pricing
- Mentoring
- Building Relationships
- Direct Sales
- Travel Management
- Operations Management
- Car Rental
- Business Travel
- Sales Presentations
- Key Account Management
- Customer Relations
- Consultative Selling
- Competitive Analysis
- Expense Management
- Business Development
- Microsoft Office
- Microsoft Excel
Garrett Harper Summary
- Garrett Harper, based in Phoenix, AZ, US, is currently a Customer Success Manager - Enterprise at Certinia. Garrett Harper brings experience from previous roles at SAP Concur and Concur. Garrett Harper holds a 1994 - 1998 B.S. Exercise Physiology @ Gonzaga University. With a robust skill set that includes Voice of the Customer, Team Management, Strategic Initiatives, Post-Sales, Identifying New Opportunities and more. Garrett Harper has 3 emails and 1 mobile phone numbers on RocketReach.
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