Garima Sood Email
Customer Success Manager @ Fyle
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Garima Sood Location
- Chandigarh, CH, IN
Garima Sood Work
- Customer Success Manager @ (March 2023 - Present)
- Associate Team Lead - Customer Success @ (August 2022 - March 2023)
- Senior Customer Success Associate @ (August 2019 - August 2022)
- Associate @ (February 2018 - April 2019)
- Software Engineer @ (December 2015 - June 2017)
Garima Sood Skills
- Account Management
- Analytical Skills
- Business Relationship Management
- Business-to-Business (B2B)
- CSM
- Client Development
- Client Onboarding
- Client Relations
- Communication
- Communications Strategy
- Customer Engagement
- Customer Experience
- Customer Journeys
- Customer Loyalty
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Requirements
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- English
- Excel
- Interpersonal Communication
- Interpersonal Skills
- Key Performance Indicators
- Net Promoter Score
- New Client Acquisitions
- Onboarding
- Oral Communication
- Payment Gateways
- Presentations
- Problem Solving
- Product Adoption
- Product Demonstration
- Product Knowledge
- Product Training
- Professional Communication
- Relationship Building
- Reliability
- Reporting & Analysis
- SQL
- Service-Level Agreements (SLA)
- Software as a Service (SaaS)
- Team Management
- Voice of the Customer
- Written Communication
Garima Sood Summary
- Garima Sood, based in Chandigarh, CH, IN, is currently a Customer Success Manager at Fyle. Garima Sood brings experience from previous roles at ProofHub, MetLife and Wipro Infotech. With a robust skill set that includes Account Management, Analytical Skills, Business Relationship Management, Business-to-Business (B2B), CSM and more. Garima Sood has 1 emails on RocketReach.
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