Garima Sinha Email & Phone Number
Director - Digital Transformation @ WNS
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Garima Sinha Location
- Gurugram, HR, IN
Garima Sinha Work
- 2021 -now Director - Digital Transformation @
- 2016 -2021 Sr. Manager @
- 2013 -2021 Senior Manager @
- 2011 -2012 Manager COPS @
- 2009 -2012 Manager @
- 2009 -2011 Team Manager - CCOD @
- 2007 -2009 Team Manager @ J P Morgan & Chase
- 2007 -2009 Team Manager @ J P Morgan & Chase
- 2007 -2007 Subject Matter Expert @
- 2006 -2007 Subject Matter Expert @
- 2006 -2007 Subject Matter Expert @
- 2004 -2006 Senior Executive - Operations ( WFM ) @
- 2004 -2006 Sr. Executive @ Sutherland Technologies Ltd
- 2003 -2004 Operations Executive @ Hughes BPO Services
- 2003 -2004 CCOD Analyst @ Hughes BPO
- 2001 -2002 Technical Support Associate @ Wipro Spectramind eServices Pvt. Ltd
- 2000 -2002 Technical Support Executive @ Wipro Spectramind
Garima Sinha Education
- University of Lucknow
BA (English Lit, Economics)
1997-2000 - Isabella Thoburn College, Lucknow University
B.A (Economics and English Literature)
1997-2000
Garima Sinha Skills
- Service Delivery
- Team Management
- Workforce Management
- Operations Management
- MIS
- Call Center
- Sla
- Performance Management
- Process Management
- Business Analysis
- Employee Engagement
- Process Improvement
- Customer Satisfaction
- Customer Experience
- Analytics
- Management
- BPO
- Vendor Management
- Six Sigma
- Recruiting
- Leadership
- Training
- Outsourcing
- Talent Acquisition
- Project Planning
- Program Management
- Human Resources
- CRM
- Call Centers
- Business Development
- Analysis
- Forecasting
- Transition Management
- Business Process Improvement
- Resource Management
- Team Leadership
- Coaching
- Strategic Planning
- Contact Centers
- Change Management
- Offshoring
- Process Excellence
- Business Process
- Business Transformation
- Business Process Re-engineering
- IT Service Management
- Incident Management
- Operational Excellence
- Soft Skills
- Business Process Re Engineering
- SQL
- Microsoft Excel
- Engineering
Garima Sinha Summary
- Garima Sinha, based in Gurugram, HR, IN, is currently a Director - Digital Transformation at WNS. Garima Sinha brings experience from previous roles at Cognizant and Sutherland Global Services. Garima Sinha holds a 1997 - 2000 BA in English Lit, Economics @ University of Lucknow. With a robust skill set that includes Service Delivery, Team Management, Workforce Management, Operations Management, MIS and more. Garima Sinha has 3 emails and 1 mobile phone numbers on RocketReach.
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