Gargi Basu Email & Phone Number
Director_ Driver operations and customer experience @ Uncle Delivery
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Gargi Basu Location
- Delhi, India
Gargi Basu Work
- 2021 -now Director_ Driver operations and customer experience @
- 2019 -2021 Head Of Customer Experience @
- 2017 -2018 Operations Manager @
- 2014 -2015 Programme Manager Customer Experience @
- 2010 -2014 Business Manager(South) @
- 2007 -2009 Nodal, Appellate and Regulatory Officer @
- 2005 -2007 Complaint Resolution Analyst @
- 2004 -2005 Customer Service Trainee @
Gargi Basu Education
- Indian Institute of Management, Kozhikode
(Strategic Leadership)
2022-2023 - City College
(Accounting and Business/Management)
- Loreto Day School
Senior Secondary (Business/Commerce)
Gargi Basu Skills
- Partner Management
- Operations Management
- Process Improvement
- Team Management
- Complaint Management
- Yellow Belt
- Customer Service
- Research
- Strategic Planning
- Negotiation
- Data Analysis
- Time Management
- Management
- Business Development
- CRM
- Key Account Management
- Performance Management
- Service Delivery
- Vendor Management
- Telecommunications
- Outsourcing
- Customer Experience
- Call Centers
- MIS
- BPO
- Competitive Analysis
- Team Leadership
- Business Strategy
Gargi Basu Summary
- Gargi Basu, based in Delhi, India, is currently a Director_ Driver operations and customer experience at Uncle Delivery. Gargi Basu brings experience from previous roles at Lalamove, GlobalLogic and airtel. Gargi Basu holds a 2022 - 2023 Indian Institute of Management, Kozhikode. With a robust skill set that includes Partner Management, Operations Management, Process Improvement, Team Management, Complaint Management and more. Gargi Basu has 2 emails and 2 mobile phone numbers on RocketReach.
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