Gargi Basu Email & Phone Number
Director_ Driver operations and customer experience @ Uncle Delivery
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Gargi Basu Location
- Delhi, India
Gargi Basu Work
- Director_ Driver operations and customer experience @ (August 2021 - Present)
- Head Of Customer Experience @ (January 2019 - July 2021)
- Operations Manager @ (April 2017 - December 2018)
- Programme Manager Customer Experience @ (February 2014 - December 2015)
- Business Manager(South) @ (December 2010 - February 2014)
- Nodal, Appellate and Regulatory Officer @ (June 2007 - November 2009)
- Complaint Resolution Analyst @ (June 2005 - May 2007)
- Customer Service Trainee @ (May 2004 - May 2005)
Gargi Basu Education
- Indian Institute of Management, Kozhikode
(Strategic Leadership)
2022-2023 - City College
(Accounting and Business/Management)
- Loreto Day School
Senior Secondary (Business/Commerce)
Gargi Basu Skills
- Partner Management
- Operations Management
- Process Improvement
- Team Management
- Complaint Management
- Yellow Belt
- Customer Service
- Research
- Strategic Planning
- Negotiation
- Data Analysis
- Time Management
- Management
- Business Development
- CRM
- Key Account Management
- Performance Management
- Service Delivery
- Vendor Management
- Telecommunications
- Outsourcing
- Customer Experience
- Call Centers
- MIS
- BPO
- Competitive Analysis
- Team Leadership
- Business Strategy
Gargi Basu Summary
- Gargi Basu, based in Delhi, India, is currently a Director_ Driver operations and customer experience at Uncle Delivery. Gargi Basu brings experience from previous roles at Lalamove, GlobalLogic and airtel. Gargi Basu holds a 2022 - 2023 Indian Institute of Management, Kozhikode. With a robust skill set that includes Partner Management, Operations Management, Process Improvement, Team Management, Complaint Management and more. Gargi Basu has 2 emails and 2 mobile phone numbers on RocketReach.
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