Head of Customer Support @ (June 2021 - July 2025)
Account Manager @ (October 2020 - July 2025)
Workflow Specialist (Freelance) @ (November 2018 - October 2020)
BA and Digital Workflow Consultant (Contractor) @ (November 2016 - May 2019)
Technical and Creative Consultancy @ Thee Free High (January 2013 - September 2016)
Gareth Joseph Education
The Open University
Language Studies with German (Linguistic, Comparative, and Related Language Studies and Services)
2016-2020
University of Kent
Comparative Literature
2000-2004
Gareth Joseph Skills
Ableton Live
Account Management
Adobe Creative Suite
Agile Methodologies
Analytical Skills
Art Direction
Artificial Intelligence (AI)
Broadcast Television
Broadcasting
Business Acumen
Business Analysis
Business Ownership
Business Process Improvement
Business Strategy
Business-to-Business (B2B)
Client Relations
Coaching & Mentoring
Collaborative Leadership
Collaborative Problem Solving
Commercial Awareness
Communication
Copy Editing
Copywriting
Creative Agency
Creative Concept Design
Creative Consultation
Creative Content Creation
Creative Content Production
Creative Strategy
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Customer Support
Data Analysis
Digital Strategy
Direct to Consumer Marketing
Early Stage Ventures
Editing
Event Management
Event Production
Final Cut Pro
Full-Stack Development
Generative AI
Google Cloud Platform (GCP)
Leadership
Logic Pro
Management
Microsoft Office
Mobile and Desktop Application Development
Mood Boards
Music
Music Production
Node.js
OTT
Onboarding
Photography
Problem Solving
Product Development
Product Management
Product Marketing
Project Management
Quality Assurance
Software Development
Software Development Life Cycle (SDLC)
Software Project Management
Software as a Service (SaaS)
Stakeholder Management
Start-up Leadership
Start-up Ventures
Start-ups Management
Storyboarding
Storytelling
Strategic Initiatives
Team Leadership
Technical Support
Triage
Video Post-Production
Video Production
Videography
Wireframing
Workflow Management
customer insi
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Gareth Joseph Summary
Gareth Joseph, based in Verona, IT, is currently a Agentic QA Lead at dentsu. Gareth Joseph brings experience from previous roles at Showreel Studio, RECAP™, nicoleslittlebrother and Fabric. Gareth Joseph holds a 2016 - 2020 Language Studies with German in Linguistic, Comparative, and Related Language Studies and Services @ The Open University. With a robust skill set that includes Ableton Live, Account Management, Adobe Creative Suite, Agile Methodologies, Analytical Skills and more. Gareth Joseph has 2 emails and 1 mobile phone numbers on RocketReach.
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