Gareth Jones Email
Head of Customer Experience @ Rural Payments Agency
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Gareth Jones Location
- Chepstow, GB
Gareth Jones Work
- 2024 -now Head of Customer Experience @
- 2021 -now Head of Customer Insight and Experience @
- 2021 -2021 Senior External Customer Experience Manager @
- 2013 -2021 Senior Propositions Manager @ Nationwide Building Society
- 2012 -2013 Business Readiness Manager Project Verde @ Lloyds TSB
- 2009 -2012 Customer Side of Change Manager @ Lloyds TSB
- 2007 -2009 Customer Strategy Consultant @
- 2001 -2007 Senior Risk and Compliance Consultant @
- 1995 -2000 Customer Service Manager @
Gareth Jones Education
- Coventry University
Bachelor of Science
1990-1994 - University of Plymouth
Gareth Jones Skills
- Managing customers through large scale change programmes
- Customer Analysis and Strategy design
- development of inivative impact mitigation startegies
- Business Strategy
- Customer Insight
- Stakeholder Management
- Change Management
- Business Analysis
- Banking
- Customer Experience
- Program Management
- Business Process Improvement
- Microsoft Office
- Risk Management
- Project Management
- Customer Service
- Leadership
Gareth Jones Summary
- Gareth Jones, based in Chepstow, GB, is currently a Head of Customer Experience at Rural Payments Agency. Gareth Jones brings experience from previous roles at Driver and Vehicle Standards Agency (DVSA), Nationwide Building Society and Lloyds TSB. Gareth Jones holds a 1990 - 1994 Bachelor of Science @ Coventry University. With a robust skill set that includes Managing customers through large scale change programmes, Customer Analysis and Strategy design, development of inivative impact mitigation startegies, Business Strategy, Customer Insight and more. Gareth Jones has 1 emails on RocketReach.
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