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Gareth Brophy Location
Bromsgrove, GB
Gareth Brophy Work
Vice President of Customer Experience and Back Office Capabilities @ (April 2025 - Present)
Operational Excellence Director @ (July 2024 - April 2025)
Client Relationship Director @ (April 2023 - July 2024)
Senior Client Services Manager @ (October 2022 - April 2023)
Director @ (December 2023 - Present)
Villiage Operations Manager @ (May 2022 - October 2022)
Head Of Operational Delivery @ (June 2021 - April 2022)
Head Of Customer Support @ (January 2019 - May 2021)
Head of Group Customer Services @ (June 2015 - December 2018)
Client Services Manager @ (July 2014 - June 2015)
Major Account and Escalation Manager and Customer Support Manager @ (March 2012 - June 2014)
UKI Supply Chain and Project Co-ordinator @ (August 2011 - March 2012)
Logistics, Transport and Supply Chain Co-ordinator @ (August 2007 - August 2011)
Export and Import Co-ordinator @ Heulin Renouf (October 2006 - July 2007)
International Customer Co-ordinator @ (January 2006 - October 2006)
Customer service team leader @ (January 2005 - October 2005)
Customer Services Officer @ (June 2001 - January 2005)
Gareth Brophy Education
Priory School Southsea 1993-1997
(Customer Service)
Gareth Brophy Skills
Account Management
Team Management
Customer Service
Smart Cards
Change Management
Supply Chain
Project Planning
Project Delivery
Credit Cards
Debit Cards
Project Management
Key Account Management
Teamwork
Team Leadership
International Logistics
Logistics Management
Supply Chain Management
People Development
Customer Experience
Solution Selling
Process Improvement
Service Delivery
Management
Business Development
Strategy
Training
Customer Relationship Management (CRM)
Leadership
Customer Relationship Management Crm
E Commerce
Stakeholder Management
Retail
Sales
Telecommunications
Support
Operations Management
Contact Centers
Program Management
Marketing
Project Coordination
Fox
Business to Business B2b
Project Managment
Marketing Support
Performance Management
Customer Relationship Management
Business to Business
Gareth Brophy Summary
Gareth Brophy, based in Bromsgrove, GB, is currently a Vice President of Customer Experience and Back Office Capabilities at The DDC Group. Gareth Brophy brings experience from previous roles at DDC OS and The Horse Rug Store. Gareth Brophy holds a 1993 - 1997 Priory School Southsea. With a robust skill set that includes Account Management, Team Management, Customer Service, Smart Cards, Change Management and more. Gareth Brophy has 1 mobile phone numbers on RocketReach.
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