Gapcloud Information

𝗙𝗿𝗼𝗺 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement. We learned by doing: solving real-time challenges, moving fast, and delivering results where it mattered most. That experience now fuels the products we build. 𝗢𝘂𝗿 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 We’ve transformed that experience into a suite of products designed to help organisations move from insight to action: 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 — real-time call centre dashboards and wallboards for instant clarity and performance monitoring. 𝗩𝗼𝗸𝗮𝗹𝘀 𝗔𝗜 — conversational AI for chat and voice that enables natural, human-like interactions. 𝗗𝗮𝘁𝗮𝗧𝗮𝘄𝗸 — a conversational AI data analyst that makes it easy for business users to ask questions and get answers from their data. 𝐆𝐚𝐩𝐟𝐥𝐨𝐰.𝐚𝐢 — a customizable workflow system that connects disparate systems, automates processes, and resolves business challenges through intelligent integrations. 𝗢𝘂𝗿 𝗩𝗶𝘀𝗶𝗼𝗻 With more than 200 projects delivered across Australia, New Zealand, and international markets, Gapcloud is now evolving into a global AI product company. Our mission is clear: to build intelligent conversations, data-driven decisions, and seamless actions that help organisations thrive in an era of rising customer expectations and Agentic AI.