Gail Dawson Location
- Martley, England, GB
Gail Dawson Work
- 2025 - now Head of Service Delivery @
- 2023 - 2025 Service Delivery Manager @
- 2023 - 2023 Project Consultant @
- 2021 - 2022 TEC and ARC Contact Centre Manager @
- 2018 - 2018 Head Of Operations @ OneSelect
- 2015 - 2017 Customer Service and Contact Centre Manager (Registrations, Metering and Industry Operations) @ Our Power Energy Supply Ltd
- 2013 - 2015 Energy Billing and Industry Operations @
- 2007 - 2011 Head of Customer Contact Centre (Store Operations and halfords.com - ecommerce and multi channel @
- 2002 - 2006 Communications Manager and Outsourcing @
Gail Dawson Education
- Shevinton High School 1975 - 1980
- Shevington High School 1975 - 1980
Gail Dawson Skills
- Leadership
- Customer Experience
- E Commerce
- Employee Engagement
- Sales
- Customer Retention
- People Development
- Customer Satisfaction
- Team Management
- Team Leadership
- Process Improvement
- Operations Management
- Contact Centers
- Change Management
- Customer Service
- Business Process Improvement
- Management
- Project Management
- Marketing Communications
- Outsourcing
- Call Centers
- Service Delivery
- CRM
- Project Delivery
- Performance Management
- Culture Change
- Energy
- Business Development
- Strategy
- Business Analysis
- Project Planning
- Consulting
- Business Strategy
- Continuous Improvement
- Data Flow
- People Management
- Operational Efficiency
- Problem Solving
- Utility Industry
Gail Dawson Summary
- Gail Dawson, based in Martley, England, GB, is currently a Head of Service Delivery at Enovation. Gail Dawson brings experience from previous roles at Enovation, Millbrook Healthcare and OneSelect. Gail Dawson holds a 1975 - 1980 Shevinton High School. With a robust skill set that includes Leadership, Customer Experience, E Commerce, Employee Engagement, Sales and more. Gail Dawson has 3 emails on RocketReach.
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Ian Nicholson
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