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Gail Dawson Location
Martley, England, GB
Gail Dawson Work
Head of Service Delivery @ (October 2025 - Present)
Service Delivery Manager @ (July 2023 - October 2025)
Project Consultant @ (February 2023 - July 2023)
TEC and ARC Contact Centre Manager @ (February 2021 - November 2022)
Head Of Operations @ OneSelect (March 2018 - November 2018)
Customer Service and Contact Centre Manager (Registrations, Metering and Industry Operations) @ Our Power Energy Supply Ltd (November 2015 - February 2017)
Energy Billing and Industry Operations @ (April 2013 - November 2015)
Head of Customer Contact Centre (Store Operations and halfords.com - ecommerce and multi channel @ (November 2007 - April 2011)
Communications Manager and Outsourcing @ (February 2002 - May 2006)
Gail Dawson Education
Shevinton High School 1975-1980
Shevington High School 1975-1980
Gail Dawson Skills
Leadership
Customer Experience
E Commerce
Employee Engagement
Sales
Customer Retention
People Development
Customer Satisfaction
Team Management
Team Leadership
Process Improvement
Operations Management
Contact Centers
Change Management
Customer Service
Business Process Improvement
Management
Project Management
Marketing Communications
Outsourcing
Call Centers
Service Delivery
CRM
Project Delivery
Performance Management
Culture Change
Energy
Business Development
Strategy
Business Analysis
Project Planning
Consulting
Business Strategy
Continuous Improvement
Data Flow
People Management
Operational Efficiency
Problem Solving
Utility Industry
Gail Dawson Summary
Gail Dawson, based in Martley, England, GB, is currently a Head of Service Delivery at Enovation. Gail Dawson brings experience from previous roles at Enovation, Millbrook Healthcare and OneSelect. Gail Dawson holds a 1975 - 1980 Shevinton High School. With a robust skill set that includes Leadership, Customer Experience, E Commerce, Employee Engagement, Sales and more. Gail Dawson has 2 emails on RocketReach.
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