Gagan Arya Email & Phone Number
Onboarding Team Manager @ Kotak Mahindra Bank
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Gagan Arya Location
- Noida, UP, IN
Gagan Arya Work
- Onboarding Team Manager @ (January 2024 - Present)
- Sr. Manager Operation @ (June 2022 - January 2024)
- Operations Manager @ (August 2021 - June 2022)
- Sr. Manager Operations @ (September 2018 - July 2021)
- Operations Manager @ (September 2014 - September 2018)
- Assistant Manager Operations @ (December 2013 - August 2014)
- Assistant call center Manager @ (June 2011 - October 2013)
- Asst Manager Customer Care @ (June 2008 - May 2011)
- Customer care excutive @ (February 2008 - May 2008)
- Sales Officer @ Stellar Furniture (January 2007 - December 2007)
Gagan Arya Education
- NMIMS Global Access School for Continuing Education
Postgraduate Degree (Business Administration and Management, General)
2017-2020 - Eastern Institute For Integrated Learning In Management
Bachelor of Science (BSc)
- Jyoti convent school, Biaora
Gagan Arya Skills
- BPO
- Team Management
- Call Centers
- Customer Service
- Performance Management
- Management
- Service Delivery
- Vendor Management
- People Management
- Data Analysis
- Workforce Management
- Outsourcing
- Customer Experience
- Customer Satisfaction
- Operations Management
- CRM
- SLA
- Strategic Planning
- Project Planning
- Rostering
- Business Process Outsourcing (BPO)
- Contact Centers
- Service-Level Agreements (SLA)
- Customer Relationship Management (CRM)
- Training
- Sales Management
- Business Development
- Project Management
- Service Level Agreements Sla
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Microsoft Word
- Business Process Outsourcing
- Service Level Agreements
- Customer Relationship Management
Gagan Arya Summary
- Gagan Arya, based in Noida, UP, IN, is currently a Onboarding Team Manager at Kotak Mahindra Bank. Gagan Arya brings experience from previous roles at Cogent E Services, JindalX and BHARAT BPO SERVICES LIMITED. Gagan Arya holds a 2017 - 2020 Postgraduate Degree in Business Administration and Management, General @ NMIMS Global Access School for Continuing Education. With a robust skill set that includes BPO, Team Management, Call Centers, Customer Service, Performance Management and more. Gagan Arya has 3 emails and 1 mobile phone numbers on RocketReach.
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