Senior Manager - Cyber Security Operations - Global Threat Response @ (February 2024 - November 2024)
Senior Manager Cyber Security Problem Management @ (June 2022 - March 2024)
Cyber Security Problem Manager @ (December 2019 - June 2022)
Information Technology Service Desk Team Lead @ (October 2017 - August 2019)
Manager Employee IT Service Desk @ (February 2013 - October 2017)
Senior Support Analyst @ (December 2010 - January 2013)
Client Solution Consultant @ (June 2010 - December 2010)
Technical Support Representative Tier 2 @ (December 2009 - May 2010)
I.T Consultant @ S.T.I C.A (January 2007 - May 2009)
Network Administrator and Consultant @ LA sistemas s.a. (November 2005 - December 2006)
Shift Supervisor @ Caspian Group (August 2003 - October 2005)
Technical Support @ Pegasus Software (January 2000 - April 2003)
Gabriel Alvarez Education
Schulich School of Business - York University
(Business Administration and Management, General)
2018-2018
University of Toronto
(Information Technology)
2013-2013
Universidad Nueva Esparta
Diploma (Computer Science Technician)
1998-2000
Gabriel Alvarez Skills
Active Directory
Troubleshooting
VPN
DNS
Technical Support
ITIL
Agile Methodologies
Kanban
Incident Management
Operating Systems
DHCP
Business Analysis
Networking
Security
Production Support
Software Installation
Lotus Notes
Remote Desktop
Project Management
Management
Remote Assistance
Remote Support
Banking Support
Incident
Help Desk Support
Help Desk Implementation
Databases
Microsoft Office
Requirements Analysis
Team Leadership
Vendor Management
IT Service Management
Software Development Life Cycle (SDLC)
Software Development Life Cycle Sdlc
Software Development Life Cycle
Gabriel Alvarez Summary
Gabriel Alvarez, based in Canada, is currently a Senior Manager - Cybersecurity Operations - Service Delivery Management at Scotiabank. Gabriel Alvarez brings experience from previous roles at Scotiabank and ICES. Gabriel Alvarez holds a 2018 - 2018 Schulich School of Business - York University. With a robust skill set that includes Active Directory, Troubleshooting, VPN, DNS, Technical Support and more. Gabriel Alvarez has 3 emails and 1 mobile phone numbers on RocketReach.
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